Sr. Applied Scientist, AWS Support

2 months ago

Cape Town, Western Cape, Saudi Arabia Amazon Web Services Full time

Key job responsibilities

  • Deliver real world production systems at AWS scale.
  • Work closely with the business to understand the problem space, identify the opportunities and formulate the problems.
  • Use machine learning, data mining, statistical techniques, Generative AI and others to create actionable, meaningful, and scalable solutions for the business problems.
  • Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation
  • Analyze complex support case datasets and metrics to drive insight
  • Design, build, and deploy effective and innovative ML solutions to optimize case routing
  • Evaluate the proposed solutions via offline benchmark tests as well as online A/B tests in production.
  • Drive collaborative research and creative problem solving across science and software engineering team
  • Propose and validate hypothesis to deliver and direct our product road map
  • Work with engineers to deliver low latency model predictions to production

We are open to hiring candidates to work out of one of the following locations:
Cape Town, ZAF

BASIC QUALIFICATIONS

  • 6+ years of building machine learning models or developing algorithms for business application experience
  • PhD, or Master's degree and 6+ years of applied research experience
  • Experience programming in Java, C++, Python or related language
  • Experience with neural deep learning methods and machine learning

PREFERRED QUALIFICATIONS

  • Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.
  • Experience with large scale distributed systems such as Hadoop, Spark etc.

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