Front Desk Receptionist

6 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full time

Direct message the job poster from Crowne Plaza Riyadh RDC Hotel & Convention Center

Assistant HR Manager | Hotels Industry Specialist | Strategic HR Leadership | Talent Acquisition Specialist and Development | Employee Relations…

At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

At Crowne Plaza, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to stay One Step Ahead and:

  • Create confidence – by being an expert at what you do; by acting and looking the part and adapting your style to match your guests' pace in all you do.
  • Encourage success – by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced.
  • Make it happen – by being perceptive to your guests' needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

We are looking for a receptionist to be responsible for greeting clients and visitors to our Hotel. You will be in charge of checking in & out, giving clients directions to various parts of the Hotel.

To be successful in this role, you will need excellent written and verbal communication skills, as well as competency in Microsoft Office applications such as Word and Excel. Prior experience as a receptionist is also helpful.

  • Greet clients and visitors with a positive, helpful attitude.
  • Assist clients in finding their way around the Hotel.
  • Announce clients as necessary.
  • Help maintain workplace security when checking in or out to visitors to the hotel.
  • Assist with a variety of administrative tasks.
  • Answer phones in a professional manner, and route calls as necessary.
  • Assist colleagues with administrative tasks.
  • Answer, forward, and screen phone calls.
  • Sort and distribute mail.
  • Associates or bachelor's degree in a related field.
  • Prior experience as a receptionist or in a related field.
  • Consistent professional dress, and manner attitude.
  • Excellent written and verbal communication skills.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Experience with administrative and clerical procedures.
  • Able to contribute positively as part of a team, helping out with various tasks as required.
  • Flexible schedule.

What we offer:

We'll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.

Join us and you'll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, expression, age, disability, marital, familial status, or any other characteristic protected by law.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service, Business Development, and Other
  • Events Services and Consumer Services
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