Senior Travel Consultant

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Rayna Tours Full time

Job Title: Senior Travel Consultant - Arabic Speaker

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We're hiring now "Travel Consultant / Senior Travel Consultant" for our office in Riyadh, Saudi Arabia.

About the Job:

Rayna Arabia, a leading name in the travel and tourism industry, is seeking a dedicated and experienced Senior Travel Consultant - Arabic Speaker to join our dynamic team in Riyadh. This role is ideal for a professional passionate about crafting exceptional travel experiences and delivering outstanding customer service.

Responsibilities:

  1. Travel Planning and Coordination: Design and tailor travel packages to meet client preferences, including flights, accommodations, transportation, and other travel services.
  2. Customer Consultation: Provide expert advice on travel options, destinations, and booking processes, ensuring clients receive comprehensive information.
  3. Policy Compliance: Ensure all travel arrangements adhere to clients' policies and industry regulations.
  4. Booking Management: Handle ticket issuance, re-issuance, cancellations, and amendments using systems like Amadeus.
  5. Communication: Maintain proactive communication with clients, providing updates on itineraries, costs, and travel regulations.
  6. Team Collaboration: Work effectively within the team, contributing to collective goals and maintaining a high standard of professionalism.
  7. Upselling Services: Identify opportunities to offer additional services such as travel insurance, meet-and-assist, and destination experiences to enhance client satisfaction.

Qualifications:

  1. Experience: Minimum of 3 years in the travel and tourism industry.
  2. System Proficiency: Hands-on experience with Amadeus and NDC systems.
  3. Destination Knowledge: Strong understanding of travel destinations, industry trends, and package customization.
  4. Language Skills: Fluent in Arabic and English.
  5. Sales Acumen: Proven ability to meet or exceed sales targets in a competitive environment.
  6. Attention to Detail: Well-organized with the ability to handle multiple priorities simultaneously.
  7. Location: Currently residing in Saudi Arabia or willing to relocate.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Travel Arrangements

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