Senior Product Specialist
2 weeks ago
Senior Product Specialist - Workforce Solutions
At Dell Technologies, we create the extraordinary. Our Outside Sales Workforce Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. They directly advise customers on everything from product features and configurations to pricing and availability. They manage key customer relationships, leveraging deep technical knowledge to execute transformational value-selling strategies, ensuring customer satisfaction and business growth.
Join us to do the best work of your career and make a profound social impact as a Senior Product Specialist for Workforce Solutions on our Product and Solutions Sales Specialist team in Riyadh, Saudi Arabia.
What you'll achieve
As an Outside Sales Workforce Product Specialist, you will proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell's products and services:
- Manage and support territory and accounts, including product account planning, sales forecasting and facilitating organizational alignment in cross-functional virtual teams.
- Gain access and manage relationships with C-Level and Executive level personnel and decision makers, leading and coaching other product specialists or cross-functional technical and marketing groups.
- Use a complete and expert understanding of the industry, competitors, and marketplace to present a highly differentiated and positive value of our solution and uncover critical processes and operational challenges within the customer's environment, positioning the relevant Dell workforce solutions and services.
- Provide insight and thought leadership to customers concerning the applicability of highly complex products and services, and provide customer/industry/market insight to internal leaders and cross-functional groups.
- Engage with and leverage third party/channel expertise on a regular basis as part of complex solutions to position the overall value of our solution and cultivate a Customer First & Growth Mindset - viewing the customer as an investment to grow – helping them find solutions and ROI.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
- Proficiency in Client Workforce Transformation Solution design, architecture and associated customer conversations, and an excellent understanding of product and solutions configurations and services.
- Exceptional oral and written communication skills to communicate with customers, support personnel and leadership.
- Problem-solving skills to address the most complex challenges, strategic thinking and ability to develop growth plans.
- Embody a Growth Mindset - learning, agility & ability to turn challenges into opportunities - evangelizing the Dell Point of View on the Modern Workplace - Transform Work & Innovate Anywhere.
- Drive and own the transformational value-selling strategy.
Desirable Requirements
- 12+ years of related experience in a relationship selling role and team lead and/or people coaching.
- Bachelor's degree.
Who we are
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application closing date: 31 March 2025
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Job ID: R262923
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