Lab Sales Engineer

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Kafoumedical Full time

Jeddah, Saudi Arabia | Posted on 10/30/2024

During the 1980s, Saudi Arabia's power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

Job Description

Job Summary
The Sales Engineer is responsible for generating leads, managing customer relationships, and achieving sales targets. The role involves understanding customer needs, promoting products or services, and closing sales.

Key Responsibilities
  1. Lead Generation: Identify and pursue new sales opportunities through various channels.
  2. Customer Engagement: Build and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  3. Sales Presentations: Conduct product demonstrations and presentations to potential customers.
  4. Negotiation: Negotiate contracts and pricing with customers to close deals effectively.
  5. Sales Targets: Meet or exceed monthly and quarterly sales goals.
  6. Market Research: Stay informed about industry trends, competitor activities, market conditions, and key projects.
  7. Reporting: Maintain accurate records of sales activities and customer interactions in CRM systems.
  8. Collaboration: Work closely with marketing, product, and customer service teams to ensure a cohesive approach to sales.
  9. Product Launch: Support team members to ensure the success of product launches in the assigned sales region.
Requirements

Qualifications & Experience:

  1. Diploma or bachelor's degree in Biomedical Engineering or Marketing.
  2. 3-5 years of experience in the Lab Sector Business.
  3. Valid driving license and access to a car.

Skills:

  1. Fluency in English and Arabic, both oral and written.
  2. Proficiency in Microsoft Office applications.
  3. Strong communication and interpersonal skills.
  4. Ability to work under pressure and manage multiple tasks.
  5. High level of accuracy, commitment, and adherence to deadlines.

Key Behaviors for Success:

  1. Ability to build and maintain strong relationships.
  2. Effective management of business needs and team requirements.

Key Performance Indicators (KPIs):

  1. Meeting the SLA (Service Level Agreement) targets for each transaction.
  2. High levels of employee satisfaction.
  3. Reduction in employee grievances.
  4. Minimal complaints in the work environment.
  5. Legal compliance of facilities.
  6. Achievement of annual savings targets.
  7. Flexible working hours and a healthy work environment.
  8. Opportunities for personal growth and skill development.
  9. Annual travel tickets and exit/re-entry visas.
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