KAM payers Senior Manager
3 weeks ago
Led and developed the insurance business line at Nahdi, focusing on acquiring new business opportunities, defining strategic growth paths, maintaining key account relationships, and collaborating with governmental and regulatory entities, as well as other departments within Nahdi.
Accountabilities:
Business Development:
- Responsible for acquiring new business opportunities.
- Develop strategic insurance and credit relationships with key industry stakeholders through conducting business meetings, presenting Nahdi, and being aware of market dynamics to drive future business growth and maintain relationships to ensure business continuity.
- Collaborate cross-functionally with Nahdi's various departments, such as operations, finance, and legal, to seamlessly onboard new clients and deliver integrated solutions.
- Develop and manage comprehensive business development strategies to drive significant growth in Nahdi's insurance and credit client portfolio.
Contracting:
- Manage the contracting process through alignment and cooperation with stakeholders for new contracts (for key accounts).
- Manage the execution of the contract initiation activities (for key accounts).
- Facilitate effective communication and collaboration with external entities, such as insurance providers and credit agencies, to ensure flawless contract execution.
- Monitor contract performance, identify potential issues, and proactively implement corrective actions to maintain positive client relationships.
Cross Functional Alignment:
- Act as a liaison between credit accounts and internal departments to respond to challenges and maintain customer satisfaction.
- Lead and conduct regular business review meetings with the Credit Sales Accounts.
- Collaborate with different departments to identify and drive business growth opportunities.
- Manage and resolve claiming and collection challenges through collaboration with Account Receivables and Treasury teams to ensure timely collection.
Department Management:
- Manage the performance of the assigned team by monitoring KPIs, coaching, and providing performance feedback to ensure the achievement of set objectives.
- Develop systems and processes with internal and external stakeholders based on each contract and account specifications and requirements (financial, legal, and operational) to ensure optimum business performance.
- Develop and manage strategic relationships with CCHI (Corporate Committee of Health Insurance) and other governmental organizations with the support of Nahdi's regulatory department to capture all regulatory updates and requirements.
Work Environment:
- Indoors: 70%
- Outdoors: 30%
- Working Days: 5
- Days Off: 2
- Working Hours: 8:00 AM - 5:00 PM (1 hour break)
Job Requirements:
- Education: Medical or Business Bachelor.
- Experience: 9+ years in management, providing medical services to insurance companies or corporates.
- Computer Skills:
- MS Office Suite.
- Awareness of Insurance Systems.
- Languages: English and Arabic.
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