Information Technology Operations Manager

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Emdad Al Khebrat Full time
Information Technology Operations Manager

Emdad Al Khebrat is the pioneer of business and human capital solutions, with exceptional services to elevate the growth and productivity of individuals and organizations.

We are looking for a high caliber candidate for the position of IT Operations Manager at our HQ.

Job Summary:

The IT Operations Manager is responsible for managing the daily operations of the IT department, ensuring the optimal performance of the company's technology systems, networks, and applications. The role includes overseeing IT support services, managing system upgrades, ensuring data security, and leading the IT operations team to achieve organizational goals.

Key Responsibilities:

  1. Manage IT Infrastructure: Oversee the organization's technology infrastructure, including servers, networks, storage systems, and data centers.
  2. System Monitoring & Maintenance: Ensure that systems are running efficiently by monitoring performance, conducting routine maintenance, and troubleshooting any issues.
  3. IT Service Management (ITSM): Implement and manage IT service management processes such as incident management, problem management, and change management to align with SLAs.
  4. Team Leadership: Lead and manage the IT operations team, including hiring, training, mentoring, and evaluating the performance of team members.
  5. Disaster Recovery & Business Continuity: Develop and implement disaster recovery and business continuity plans to minimize downtime and data loss.
  6. Security Compliance: Ensure the security of IT systems and data by implementing appropriate policies and procedures, as well as keeping abreast of the latest cybersecurity threats.
  7. Vendor Management: Manage relationships with external vendors, service providers, and consultants to ensure the timely delivery of services and solutions.
  8. Budgeting & Cost Control: Plan and manage the IT operations budget, optimizing costs and ensuring expenditures align with the organization's objectives.
  9. Project Management: Oversee IT-related projects, including system upgrades, installations, and implementations, ensuring projects are completed on time and within budget.
  10. Performance Reporting: Regularly report on the performance of the IT operations, highlighting areas of improvement and ensuring key metrics are being met.
  11. Collaboration: Work closely with other departments to understand their IT needs and provide support for organizational goals and initiatives.

Skills and Qualifications:

  1. Bachelor's degree in Information Technology, Computer Science, or a related field.
  2. 5+ years of experience in IT operations, including management experience.
  3. Strong understanding of IT infrastructure, including networks, servers, cloud computing, and data management.
  4. Knowledge of IT service management frameworks (e.g., ITIL).
  5. Experience with cybersecurity best practices and protocols.
  6. Proven leadership skills with the ability to manage teams effectively.
  7. Excellent problem-solving and decision-making abilities.
  8. Knowledge of disaster recovery and business continuity planning.
  9. Excellent communication and interpersonal skills.

Preferred Certifications:

  1. ITIL Certification
  2. Project Management Professional (PMP)
Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Human Resources Services, Outsourcing and Offshoring Consulting, and Business Consulting and Services

#J-18808-Ljbffr

  • Riyadh, Ar Riyāḑ, Saudi Arabia Golf Saudi Full time

    Direct message the job poster from Golf SaudiJoin Our Team at the Royal Golf Club in Diriyah as Our IT ManagerTake your career to the next level in a luxury setting at the Royal Golf Club in Diriyah. We are seeking a dedicated and innovative IT Manager who can drive our technology strategy and ensure seamless operations within a prestigious environment. This...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Abroad Work Full time

    Information Technology Manager vacancy in Riyadh Saudi ArabiaInformation Technology ManagerAs an Information Technology Manager, you will be responsible for overseeing and managing all aspects of the IT department in our company. This includes developing and implementing IT strategies, maintaining hardware and software systems, and ensuring data security and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tamkeen Technologies Full time

    Tamkeen Technologies is seeking a skilled Information Technology Service Manager to lead the IT support team. In this role, you will be responsible for managing SharePoint support, mailbox operations, Active Directory (AD) operations, and ServiceNow ticket distribution.Key responsibilities include:Overseeing the distribution and prioritization of ServiceNow...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Abroad Work Full time

    Information Technology Manager vacancy in Riyadh Saudi ArabiaWe are looking for an experienced Information Technology Manager to join our team in Riyadh, Saudi Arabia. This is an urgent position and we are open to applicants from Pakistan and Egypt, with or without experience. The successful applicant will be responsible for managing the IT systems and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Pause Experience Company, PAUSEAWAY (R) Full time

    Riyadh, Saudi Arabia | Posted on 08/26/2024As an IT supervisor in luxury establishments, your role is to oversee the technological infrastructure and systems, ensuring they meet the highest standards of performance and security expected in luxury environments. Your strategic approach to IT management contributes to the seamless operation of the...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha International for Information Technology Full time

    We are seeking a highly skilled and experienced Financial Operations Coordinator to join our team at Alnafitha International for Information Technology.About the JobThis is an exciting opportunity for someone who is passionate about finance and operations. As a Financial Operations Coordinator, you will be responsible for supporting the Finance department in...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Patient Safety Center - المركز السعودي لسلامة المرضى Full time

    Information Technology Manager - مدير تقنية المعلوماتOversee the development and design of applications based on business requirements - الاشراف على تطوير وتصميم تطبيقات بناء على متطلبات العمل.Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Trust Information Technology Full time

    Job OverviewTrust Information Technology is seeking a highly organized and detail-oriented Sales Support Coordinator to join our team. As a key member of the sales team, you will assist Account Managers in managing day-to-day operations and routine tasks, enabling the sales team to focus on business growth and client engagement.Key ResponsibilitiesSupport...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Tamkeen Technologies Full time

    Tamkeen Technologies seeks an experienced IT Support professional with expertise in SharePoint, mailbox operations, Active Directory, and ServiceNow ticketing systems. The ideal candidate will have strong problem-solving and communication skills.Job Description:SharePoint Configuration: Configure and manage SharePoint environments to meet business...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

    About UsAt Jobs for Humanity, we're dedicated to building an inclusive and just employment ecosystem. This means that we prioritize individuals from all walks of life.We're partnering with Arcom to make this vision a reality. Their organization is built on the same values, making them a perfect fit for our mission.Job OverviewThis role is a critical part of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia King Faisal Specialist Hospital & Research Centre Full time

    Transformational LeaderWe are seeking an experienced Vice President of Information Technology to lead our IT team and drive digital transformation across the organization. As a key member of our leadership team, you will be responsible for developing and implementing a comprehensive technology strategy that aligns with our business objectives and supports...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Ultimate Peaks Talent & Strategy Full time

    Ultimate Peaks is seeking an experienced Director of IT to lead the technology strategy for a semi-government entity in Riyadh undergoing transformation and restructuring. This is a key leadership role responsible for modernizing IT infrastructure, strengthening cybersecurity, and driving digital transformation to support the organization's strategic...


  • Riyadh, Ar Riyāḑ, Saudi Arabia IRIS Technology Full time

    IRIS Technology is seeking an experienced Information Security Expert to join our team in Riyadh. The successful candidate will be responsible for developing and implementing security policies and procedures, as well as maintaining compliance with relevant security standards and regulations. This includes identifying and recommending new technologies and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Adree Full time

    We are looking for an Information Technology Security Manager to join our team at Adree. The successful candidate will have a strong background in IT audit, risk management, and compliance.About the Role:This role is responsible for developing and implementing information security policies and procedures.The successful candidate will conduct regular security...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Harf Information Technology Full time

    Job DescriptionAs a seasoned Database Systems Architect at Harf Information Technology, you will be responsible for designing and implementing high-performance database systems that meet the evolving needs of our clients.The ideal candidate will have 10+ years of experience in performance tuning, high availability solutions (e.g., FCI, AG), and proficient in...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Node Technologies Full time

    About the JobWe are seeking an experienced Information Technology Specialist to join our team at Node Technologies. The successful candidate will be responsible for designing and implementing IT solutions that meet business requirements.Main Responsibilities:Design and implement IT solutions that meet business requirements.Collaborate with development teams...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Harf Information Technology Full time

    About the RoleWe are seeking a highly experienced High Availability DBA to join our team at Harf Information Technology. As a key member of our database administration team, you will be responsible for designing and implementing high-availability database solutions that meet the evolving needs of our clients.The ideal candidate will have 10+ years of...


  • Riyadh, Ar Riyāḑ, Saudi Arabia EELAF Full time

    EELAF is a global distributor specializing in Information Technology products, Physical Security Systems, Power Accessories, and Power Management. We excel in the rapid introduction of new products and technologies for design engineers and buyers. Our product range includes electrical devices, CCTV, VMS, Public Address systems, UPS, security devices, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Trust Information Technology Full time

    Job SummaryThis is an exciting opportunity to join Trust Information Technology as a Sales Support Coordinator. The successful candidate will provide administrative support to our sales team, assisting them in achieving their goals and objectives.Main ResponsibilitiesDay-to-Day Operations:Manage day-to-day operations, including maintaining accurate records...

  • Cash Flow Manager

    5 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha International for Information Technology Full time

    We are looking for a seasoned Cash Flow Manager to lead our Finance team at Alnafitha International for Information Technology.About the JobThis is a leadership opportunity for someone who has extensive experience in finance and operations. As a Cash Flow Manager, you will be responsible for:Developing financial strategies: You will create and implement...