Customer Service Delivery Manager

Shipa Delivery is an online platform that makes it easier for businesses and consumers to send and receive parcels within the GCC. Our expanding operation connects users with a network of delivery assets and services via mobile apps and online business dashboards. We make collection of packages within one hour a reality, along with a choice of on-demand,...

Role OverviewThe Delivery Scheduling Coordinator plays a crucial role in ensuring the smooth delivery of products to customers. Key responsibilities include scheduling deliveries, tracking the status of product deliveries, and resolving any issues that may arise.Key Responsibilities:Contact customers to confirm delivery date and address, solve problems, and...

Job DescriptionOlayancareer is seeking a Technical Service Delivery Manager to join our team. The successful applicant will be responsible for managing the delivery of technical services to our customers, including installation and configuration of print management systems and capture software.The ideal candidate will have a strong background in information...

Key ResponsibilitiesThe successful candidate will be responsible for leading the development and implementation of logistics strategies that drive business growth and improve customer satisfaction.Main responsibilities include:Designing and implementing logistics strategies that meet customer needs and expectations.Leading a high-performing team to ensure...

The successful candidate will have extensive experience in delivery management and a proven track record of driving operational excellence. As a Customer Service Operations Manager at Keeta, you will be responsible for leading a team of delivery supervisors/riders to achieve exceptional customer satisfaction and loyalty.Main Responsibilities:Develop and...

Sysmex Saudi Arabia requires a Technical Service Delivery Manager to join our team. As a Technical Service Delivery Manager, you will be responsible for managing and delivering technical services to customers, healthcare professionals, and end-users. This role involves handling and reporting product complaints, providing feedback to end-users to enhance...

Position OverviewThe Delivery Service Supervisor position is an exciting opportunity for individuals who enjoy working in logistics and want to make a real impact on customer satisfaction. As a supervisor, you will oversee the daily operations of our delivery services and ensure seamless communication with customers.Primary Responsibilities:Establish strong...

iMile Delivery is a leading logistics company seeking an experienced Logistics Operations Manager to oversee the coordination of transportation and supply chain activities.Key Responsibilities:Project Coordination: Coordinate projects from start to finish, ensuring timely completion and adherence to budget.Team Management: Supervise and motivate a team of...

In this role, you will have the opportunity to contribute to innovative projects and work with top-tier professionals. As an IT service delivery manager, you will be responsible for managing the delivery of IT services and ensuring that they meet the required quality and timeline standards.Responsibilities:Manage the delivery of IT services.Ensure that IT...

We are seeking a skilled Service Delivery Manager to join our IT team. As a service delivery manager, you will be responsible for leading IT service delivery, managing service requests, and overseeing change management processes.About the JobKey responsibilities for this role include developing and optimizing workflows, driving continuous improvement, and...

Company Overview:At Carrier Global Corporation, we're leading the way in providing innovative heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. Our team of pioneers and innovators has a long history of developing new technologies that create healthier homes, buildings, and shipping environments while...

Key ResponsibilitiesEnsure high-quality IT service delivery that meets customer expectationsDesign and execute customer satisfaction surveys to gather feedback and drive service improvementsMonitor IT operation services against SLAs and KPIsLeverage Oracle Cloud Infrastructure (OCI) and Oracle IT Service Management (ITSM) tools to enhance service...

Role SummaryThis role offers an exciting opportunity to drive innovation and excellence in logistics operations at HungerStation.Main Responsibilities:Design and implement strategies to enhance delivery experience and satisfaction.Lead project management teams to plan and execute logistics-related projects.Collaborate with stakeholders to develop and...

We are seeking a highly skilled Program Manager I, SEPO to lead the day-to-day operations for SEPO in Sellers' world and effectively manage performance with transparent metrics, data-driven decisions, and industry-leading management techniques.About the RoleYou will be responsible for managing and delivering Service Level Agreements (SLAs) for the aligned...

We are seeking a Service Delivery Expert to join our Enterprise Strategy Team in Alnafitha.The ideal candidate will have experience in delivering high-quality service delivery and ensuring customer satisfaction.Primary Focus Domain: ITSM / QSM / Cyber SecurityKey Responsibilities:Service Delivery: Ensure the delivery of high-quality services to...

Role Summary:The Senior Delivery Manager will be responsible for overseeing the delivery of complex projects and services, ensuring alignment with business objectives. This role involves leading cross-functional teams, managing stakeholder relationships, and driving continuous improvement initiatives to enhance service quality and efficiency.Main...

We are looking for a results-driven IT Service Delivery Manager to join our team at Total-TECH Co. In this role, you will be responsible for managing the delivery of IT services to meet business objectives.The ideal candidate will have a strong background in technical support and experience with project management, as well as excellent leadership and...

The role of a Call Center Supervisor at Tamkeen Human Resource (THR) is to lead and manage a team of call center agents, ensuring they provide high levels of customer service and meet performance targets.Key Responsibilities:Team Management: Supervise, train, and mentor a team of call center agents to ensure they have the skills and knowledge required to...

Customer Service Excellence ManagerTabby is seeking an experienced CUSTOMER SERVICE EXCELLENCE MANAGER to lead our customer service team in KSA. The successful candidate will have a proven track record of delivering exceptional customer service and driving business growth.Main Responsibilities:Lead and manage a team of customer service...

Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements. Provides direction and mentoring to project team. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand...