Large Account Manager- Enterprise/BFSI

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Top IT Product Company Full time

Direct message the job poster from Top IT Product Company

About the company: A Top IT Product Company

Requirements:

  • Good experience in Account Management (Enterprise OR BFSI).
  • Proactively maintain existing relationships and leverage relationships to develop a sales pipeline; develop new opportunities to increase company visibility in the account. Will carry an annual billing target.
  • Ability to coordinate and prioritize customer requests with the assistance of other managers to ensure the highest level of service possible to the customer.
  • Strong customer focus & ability to establish and maintain effective work relationships at all levels.
  • Knowledge of system integration issues.
  • Strong customer orientation and ability to establish and maintain effective work relationships at all levels.

Responsibilities:

  • Acts as a SPOC between the Customer and company (both delivery and account management teams). Account management and increasing revenue of existing accounts.
  • Positioning company's Product and/or services to the customers.
  • Identify continuous growth opportunities for new business as per account expansion target.
  • Execution of ongoing engagement such as implementation, change request, renewal of ATS / AMC, additional resource deployment, additional licenses, and additional process deployment.
  • Work with Delivery Head in reviewing the progress of ongoing implementation, new business opportunities and the Booking-Billing-Collection figure as per account expansion target.
  • Get actively involved in activities related to mining cases for a specific client including POC and Demos as necessary.
  • Build proposals for the new opportunities and involve Business Head, as needed.
  • Build relationship with Key Decision Makers as well as Users.
  • Manage customer satisfaction and ensure high customer satisfaction.
Seniority level

Not Applicable

Employment type

Full-time

Job function

Business Development and Sales

Industries

IT Services and IT Consulting, Software Development, and Information Services

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