Business Analysis Consultant
3 days ago
Join to apply for the Business Analysis Consultant role at Norconsult Telematics.
Position Objectives:Collaborate with Field Operations and its stakeholders to meticulously assess the organization's business requisites, services, processes, and information requirements. Identify and implement changes that drive business improvements by optimizing essential processes, procedures, and Work Level Agreements (WLA) and Operating Level Agreements (OLA).
Job Description & Responsibilities:- Provide advice and recommendations about the feasibility and suitability of proposed solutions to optimize business performance.
- Work with key stakeholders to define business requirements and trends to enable business decisions and service level improvements.
- Provide plain language advice on technical issues to non-technical audiences.
- Establish client requirements for the implementation of significant changes in business functions and processes.
- Take responsibility for business analysis within the department and provide advice that will have a measurable impact on the profitability or effectiveness of the organization.
- Define business objectives and strategies, validate and justify business needs, conduct feasibility studies, produce high-level and detailed business models, prepare business cases, oversee development and implementation of solutions.
- Guide management towards accepting recommended changes through the process and organizational changes.
- Analyse business processes, identify alternative solutions, assess feasibility, and recommend new approaches and solutions.
- Review existing processes and re-engineer them in order to improve business KPIs.
- Identify new approaches and solutions to business issues identified through analysis of existing processes.
- Collect information and evaluate them in the alignment of project goals and organization goals.
- Create and implement initiatives, business process development, and operative process management.
- Liaise with management to coordinate process improvement project activities.
- Document processes and workflows.
- Develop clear and detailed process maps and business requirements.
- Identify issues and risks.
- Conduct process awareness workshops for stakeholders.
- Inspect the effectiveness of active process improvement initiatives and make useful recommendations.
- Liaise with stakeholders at all levels to evaluate process performance indicators.
- Develop WLA/OLAs depending on business needs.
- Bachelor's degree in Engineering.
- Min 10 years of experience in Business Analysis and Process Development.
- Ability to see the big picture, understand project objectives, and be able to apply the understanding of how processes should work to operational improvement initiatives.
- Exceptional proficiency in Process Mapping and Business Process Reengineering.
- Experience in developing instructional and procedural documentation and presentations.
- Strong analytical skills with a demonstrated ability to analyze business processes and workflows.
- Proven expertise in facilitating workshops and leading focus groups to drive collaborative problem-solving.
- Strong aptitude for engaging with business clients effectively, building relationships, and ensuring client satisfaction.
- Demonstrated experience in developing comprehensive business requirements that align with organizational objectives.
Mid-Senior level
Employment TypeFull-time
Job FunctionAnalyst
IndustriesTelecommunications
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