Service Delivery Lead

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia sirar by stc Full time
Service Delivery Lead - Identity Access Management

Advanced technology and cybersecurity company (sirar) established by stc, the region's ICT and digital services provider, sirar by stc is a cutting-edge cybersecurity provider that empowers organizations to take control of their cyber capabilities and digital environments.

As experts in business security and privacy, we offer a comprehensive range of solutions that help you to operate online safely, securely, and efficiently. The tools we provide help organizations detect and prevent cybersecurity attacks, safeguard their digital future, and provide protection and security from that point forward.

Key Responsibilities:
  • Configures and manages security solutions such as firewalls, intrusion detection/prevention systems (IDS/IPS), endpoint protection, and data loss prevention (DLP) solutions.
  • Understands IAM concepts, such as access control, authentication, authorization, and identity lifecycle management. Familiarity with tools like Active Directory, LDAP, or IAM platforms.
  • Knows security principles and best practices, particularly in IAM and access control.
  • Supports the provisioning, de-provisioning, and lifecycle management of user accounts, ensuring that employees have the appropriate access levels based on their roles.
  • Assists with role-based access controls (RBAC) and ensures compliance with the least-privilege principle.
  • Helps implement and maintain authentication and authorization solutions (such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), etc.).
  • Monitors and supports identity governance processes to ensure secure and compliant access control.
  • Assists in managing and maintaining IAM tools, such as SailPoint, CyberArk.
  • Supports the IAM team in upgrading, patching, and troubleshooting IAM systems as necessary.
  • Ensures adherence to internal policies and regulatory standards for identity and access management.
  • Supports audits and compliance reporting by providing relevant IAM data.
  • Responds to end-user queries related to IAM issues, such as access problems or login difficulties.
  • Collaborates with other IT and security teams to resolve IAM-related incidents.
  • Assists in creating and maintaining documentation for IAM procedures, policies, and standards.
  • Provides regular reports on IAM metrics, such as access requests, authentication attempts, and compliance levels.
  • Communicates technical information to non-technical users and collaborates with different teams successfully.
  • Troubleshoots user access issues and handles IAM-related incidents.
Minimum Qualifications:

Academic Qualification: Bachelor's degree in Cybersecurity, Computer Science, or related discipline.

Years of Experience: 5-7 years in relevant experience.

Professional Certificates: Professional certification such as CompTIA Security+ or introductory IAM certifications.

Skills:
  • Intermediate proficiency in determining the security control requirements of information systems and networks.
  • Intermediate proficiency in designing the integration of technology processes and solutions, including legacy systems and modern programming languages.
  • Intermediate proficiency in applying cybersecurity and privacy principles to organizational requirements.
  • Intermediate proficiency in determining the normal operational state for security systems and how that state is affected by change.
  • Intermediate proficiency in designing the integration of hardware and software solutions.
  • Intermediate proficiency in applying and incorporating information technologies into proposed solutions.
  • Intermediate implementation experience of security solutions in different domains.
  • Intermediate proficiency in designing workshops and delivering consultancy services to customers.
  • Intermediate understanding of security protocols, cryptography, authentication, authorization, and security.
  • Intermediate proficiency in Security technology domain with demonstrated expertise in one or more of the following areas - AAA, Firewall, IPS/IDS, Access Control, Encryption, VPN, Web security, Mail security, IAM, EDR, DLP, WAF, SIEM, PAM, IAM, SOAR.
  • Intermediate proficiency in troubleshooting and implementing Security solutions across Enterprise and Service provider environments.
  • Intermediate proficiency in troubleshooting skills to resolve complex network, application, or system integration issues.
Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Information Technology and Consulting

Industries:

IT System Testing and Evaluation

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