MS CRM consultant

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Unison Consulting Full time

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Responsibilities
  • Provide day-to-day technical support for Microsoft Dynamics 365 CRM, resolving user issues and ensuring smooth system operations
  • Diagnose and troubleshoot issues related to system performance, data integrity, and integrations
  • Customize and configure CRM workflows, entities, forms, and dashboards based on business requirements
  • Collaborate with functional teams to gather requirements and implement solutions that improve business processes
  • Provide training and create documentation for end-users to ensure effective utilization of CRM features
Requirements
  • 2-3 years of hands-on experience with Microsoft Dynamics 365 CRM or similar CRM systems
  • Proficiency in customizing Dynamics CRM, including workflows, dashboards, and entities
  • Basic programming knowledge in languages like JavaScript or C# for CRM customization
  • Strong problem-solving skills with the ability to troubleshoot and resolve CRM-related issues
  • Excellent communication skills and the ability to work independently or as part of a team
Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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