MS CRM consultant
2 weeks ago
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Responsibilities- Provide day-to-day technical support for Microsoft Dynamics 365 CRM, resolving user issues and ensuring smooth system operations
- Diagnose and troubleshoot issues related to system performance, data integrity, and integrations
- Customize and configure CRM workflows, entities, forms, and dashboards based on business requirements
- Collaborate with functional teams to gather requirements and implement solutions that improve business processes
- Provide training and create documentation for end-users to ensure effective utilization of CRM features
- 2-3 years of hands-on experience with Microsoft Dynamics 365 CRM or similar CRM systems
- Proficiency in customizing Dynamics CRM, including workflows, dashboards, and entities
- Basic programming knowledge in languages like JavaScript or C# for CRM customization
- Strong problem-solving skills with the ability to troubleshoot and resolve CRM-related issues
- Excellent communication skills and the ability to work independently or as part of a team
Associate
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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