IT Technical Specialist – ManageEngine

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Resemble Systems Full time

We are seeking a highly skilled IT Technical Specialist with expertise in ManageEngine, a leading endpoint management solution. The ideal candidate will be responsible for implementing, managing, and optimizing ManageEngine solutions to enhance IT operations, security, and compliance. If you have a passion for IT infrastructure, automation, and endpoint security, and hold a Saudi Residency Visa, we encourage you to apply

Key Responsibilities:

  1. Manage & Administer ManageEngine Solutions:
    • Deploy, configure, and maintain ManageEngine Endpoint Central, ServiceDesk Plus, OpManager, ADManager Plus, and other related tools.
    • Ensure smooth operation and integration with existing IT infrastructure.
  2. Endpoint Management & IT Security:
    • Implement best practices for endpoint security, patch management, and software deployment.
    • Automate IT processes to improve efficiency and compliance.
    • Monitor, analyze, and resolve endpoint security threats.
  3. User Support & Troubleshooting:
    • Provide Level 2 & Level 3 support for ManageEngine applications and resolve technical issues.
    • Work closely with IT teams to optimize workflows and troubleshoot system performance issues.
  4. Reporting & Compliance:
    • Generate reports and dashboards using ManageEngine Analytics Plus to provide insights into IT operations.
    • Ensure compliance with security policies and industry best practices.
    • Stay updated with the latest ManageEngine features, patches, and updates.
    • Recommend and implement improvements for better IT service management.

Qualifications & Requirements:

Mandatory:

  • Minimum 2 years of hands-on experience with ManageEngine products (Endpoint Central, ServiceDesk Plus, ADManager, etc.).
  • Saudi Residency Visa (Iqama) – Must be valid and transferable.
  • Strong knowledge of IT Infrastructure, Active Directory, Windows Server, and Endpoint Security.
  • Experience in patch management, software deployment, and IT asset management.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication skills in English (Arabic is a plus).

Preferred:

  • IT certifications in ManageEngine, Microsoft, ITIL, or Cybersecurity.
  • Experience in scripting (PowerShell, Python, or Shell) for automation.
  • Knowledge of cloud platforms (Azure, AWS, or Google Cloud).

Why Join Us?

  • Work with cutting-edge IT management solutions.
  • Competitive salary & benefits.
  • Opportunity for career growth and professional development.
  • Be part of a dynamic and innovative team in Saudi Arabia.

If you're an experienced ManageEngine specialist with a valid Saudi residency visa, apply now

How to Apply?

Send your updated CV to [emailprotected] with the subject line "ManageEngine Specialist – Saudi Arabia".

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