IT Technical Specialist – ManageEngine
6 days ago
We are seeking a highly skilled IT Technical Specialist with expertise in ManageEngine, a leading endpoint management solution. The ideal candidate will be responsible for implementing, managing, and optimizing ManageEngine solutions to enhance IT operations, security, and compliance. If you have a passion for IT infrastructure, automation, and endpoint security, and hold a Saudi Residency Visa, we encourage you to apply
Key Responsibilities:
- Manage & Administer ManageEngine Solutions:
- Deploy, configure, and maintain ManageEngine Endpoint Central, ServiceDesk Plus, OpManager, ADManager Plus, and other related tools.
- Ensure smooth operation and integration with existing IT infrastructure.
- Endpoint Management & IT Security:
- Implement best practices for endpoint security, patch management, and software deployment.
- Automate IT processes to improve efficiency and compliance.
- Monitor, analyze, and resolve endpoint security threats.
- User Support & Troubleshooting:
- Provide Level 2 & Level 3 support for ManageEngine applications and resolve technical issues.
- Work closely with IT teams to optimize workflows and troubleshoot system performance issues.
- Reporting & Compliance:
- Generate reports and dashboards using ManageEngine Analytics Plus to provide insights into IT operations.
- Ensure compliance with security policies and industry best practices.
- Stay updated with the latest ManageEngine features, patches, and updates.
- Recommend and implement improvements for better IT service management.
Qualifications & Requirements:
Mandatory:
- Minimum 2 years of hands-on experience with ManageEngine products (Endpoint Central, ServiceDesk Plus, ADManager, etc.).
- Saudi Residency Visa (Iqama) – Must be valid and transferable.
- Strong knowledge of IT Infrastructure, Active Directory, Windows Server, and Endpoint Security.
- Experience in patch management, software deployment, and IT asset management.
- Excellent problem-solving and troubleshooting skills.
- Strong communication skills in English (Arabic is a plus).
Preferred:
- IT certifications in ManageEngine, Microsoft, ITIL, or Cybersecurity.
- Experience in scripting (PowerShell, Python, or Shell) for automation.
- Knowledge of cloud platforms (Azure, AWS, or Google Cloud).
Why Join Us?
- Work with cutting-edge IT management solutions.
- Competitive salary & benefits.
- Opportunity for career growth and professional development.
- Be part of a dynamic and innovative team in Saudi Arabia.
If you're an experienced ManageEngine specialist with a valid Saudi residency visa, apply now
How to Apply?
Send your updated CV to [emailprotected] with the subject line "ManageEngine Specialist – Saudi Arabia".
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