Store Manager

4 days ago


Makkah, Makkah Province, Saudi Arabia Saudi Company For Hardware - SACO Full time

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Human Resources Director @ Saudi Company For Hardware - SACO

Position Overview:

The Retail Store Manager is responsible for overseeing the store's daily operations, ensuring that sales goals are met, and maintaining high customer service standards. The Store Manager will lead a staff team, manage inventory, and implement marketing strategies to drive store performance.

Responsibilities:

Store Operations:

  • Manage the daily operations of the store, including opening and closing procedures.
  • Ensure compliance with company policies, procedures, and operational standards.
  • Maintain a clean, organized, and visually appealing store environment.

Staff Management:

  • Recruit, train, and supervise store staff, ensuring they are knowledgeable about products and customer service.
  • Conduct performance evaluations and provide feedback to team members.
  • Schedule staff shifts to meet the needs of the business.

Sales and Customer Service:

  • Drive sales by developing and implementing effective sales strategies.
  • Monitor sales performance and analyze sales data to identify trends and areas for improvement.
  • Ensure high levels of customer satisfaction through excellent service and customer engagement.

Inventory Management:

  • Oversee inventory levels, manage stock replenishment, and conduct regular inventory audits.
  • Minimize shrinkage and manage expenses related to inventory control.
  • Prepare and manage store budgets, forecasts, and financial reports.
  • Analyze store performance metrics and implement strategies to improve profitability.

Qualifications:

Education:

  • Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Experience:

  • Minimum of 3-5 years of retail management experience, preferably in a similar industry.
  • Proven track record of achieving sales targets and managing a successful retail team.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Proficient in inventory management systems and point-of-sale (POS) software.
  • Ability to analyze data and make informed business decisions.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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