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Mobile Access Operations Professional

2 months ago

Riyadh, Saudi Arabia Mobily Full time
  • Respond to instructions to undertake specific tasks and routine tests on the network/systems ensuring that appropriate procedures are correctly adhered to.
  • Report all issues/variances with planned work ensuring any activities outside normal procedures are communicated in a timely and accurate manner.
  • Keep up to date with procedural changes in order to maintain knowledge levels required to do the operations/ maintenance job of associated network systems.
  • Follow-up and monitor the MNS service providers to repair faults and resolve the network degradation / complaints as per the stipulated SLA.