CampE Operations Manager

1 month ago


Jeddah, Saudi Arabia Talent Pal Full time

A C&E Operations Manager manages the Conference and Events Sales office and the onproperty Reservations Team to actively convert customer enquiries into confirmed sales.

  • Maximise all Group Conference and Event revenue opportunities
  • Review business plans identify gaps and ensure proactive efforts to fill capacity and meet set targets
  • Contribute to the selling strategy of the hotel and manage the departments adherence to achieving that strategy
  • Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
  • Conduct weekly spot checks of five bookings carried out with a minimum of 90% achieved in any departmental and system audits for any Team Member
  • Ensure the Group Conference and Events (GCE) Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building customer service selling techniques and billing and processing contracts
  • Manage and develop the Group Conference and Events (GCE) Sales Team to ensure career progression and effective succession planning within the hotel and company
  • Organise hotel promotional activities

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