Technical Consulting Specialist

4 weeks ago

Riyadh, Saudi Arabia Alnafitha IT Full time
We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.

We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting Services Team supporting and implementing Alnafitha s ITSM and ITOM Solutions.

We re a team of technology driven individuals with a curiosity for how things work and a passion for designing and building reliable scalable and efficient implementations. This position will require high cooperation with other teams from project management sales and business development. We re always striving to learn more expand our skills and grow our teammates

Primary Focused Domain(s): IT Service Management (ITSM) IT Operation Management (ITOM)
  • Presenting and demonstrating Anahita S services to customers.
  • Build scope of work/low level technical scope based on the business requirements.
  • Deliver regional technical implementations and solution design within Anahita services on customer s sites and remotely.
  • Provide support troubleshooting and solutions to complex problems. This involves dealing with difficult situations including complaint handling sensitive customers and mission critical support.
  • Conduct proactive services with clients through Risk Assessments Health Checks Code Reviews or other similar offerings.
  • Reactive and 24x7 Critical Situations support: Reactive services which address the most critical customer issues.
  • Ad hoc Services: Short and time limited engagements focused on customer specific issue remediation or support (e.g. Chalk Talks).
  • Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
  • Improving the overall customer experience serving as the customer advocate within Anahita and playing a key role in assisting our clients to maximize their investment in Technology.
  • Deliver solutions related documentations that could include scope of work / user manual.
  • Participating in building Anahita s technical content library. Ex. Knowledge base and other technical contents.
  • Assist in representing Anahita in any forum (i.e. seminars technical or marketing conferences event)
  • Mentor other team members on deployed solutions and best practices.
  • Perform other related duties as assigned


RequirementsCertification Requirements:
  • Bachelor s degree in Computer Science or equivalent.
  • ITIL Expert (Must)
  • ISO 20000 Foundation (Preferred)
  • ManageEngine Certified Solution Expert (Preferred)
  • Microsoft Certified System Engineer (Preferred)
  • CCNA (Preferred)
Technical Skills:
  • Experience in same or similar technology: 5 (ManageEngine BMC ServiceNow Microsoft SolarWinds ...)
  • Should be a practitioner in the area focused on core IT Service Management / ITIL functions.
  • Experience being involved in different types of solution implementations
  • Good technical background with the ability to discuss architecture hardware and software.
  • Experience across different industry sectors.
  • Good Experience with CMDB Asset Management.
  • IT networking skills and experience
  • Excellent understanding of Windows UNIX and Linux infrastructure including File System Registry Active Directory user profiles security.
  • Understanding of virtualized technologies such VMWare and HyperV
  • Acceptable experience with databases such as MYSQL PostgreSQL MSSQL.
Personal Skills:
  • High sense of responsibility and ownership acting like owner in what you do.
  • Exceptional communication and presentation skills
  • Being able to work on their own or in a team
  • Being able to work to tight deadlines
  • Ability to maintain composure during stressful situation
  • Handling many tasks & responsibilities
  • Fluent in Arabic and English.


Candidate Experience To excel in this position, you will need to: Certification Requirements Bachelor s degree in business administration or equivalent. Technical Skills 2+ years of experience in supply chain / logistics / order fulfillment. Experience in IT industry, software and service delivery is plus. Previous experience in CRM/ERP systems, ex. Zoho CRM, Zoho Books. Proficiency in Microsoft Word, Excel and Outlook. Personal Skills High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions Working on Weekends, Holidays or outside the business hours could be required.

  • Technical Consulting Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha Full time

    Technical Consulting Specialist - (Entry Level - Riyadh) ITSM and ITOM SolutionsRiyadh, Saudi Arabia | Posted on 05/08/2024 We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not...

  • Construction Specialist Procurement Consultant

    2 months ago

    Riyadh, Saudi Arabia Bramwith Consulting Full time

    **Job Details**: - Location: **Riyadh** - Posting date: **14 Mar 2023** - Job type: **Permanent** - Sector: **Management Consultancy** - Salary **£70000 - £85000** **Capital Construction specialist Procurement Consultant Saudi Arabia - Global firm supporting on a leading global mega project - expat contract + housing - 30-40k SAR per month** This...

  • Construction Specialist Procurement Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Bramwith Consulting Full time

    Job Details: Location:Riyadh Posting date:14 Mar 2023 Job type:Permanent Sector:Management Consultancy Salary£ £85000Capital Construction specialist Procurement Consultant Saudi Arabia - Global firm supporting on a leading global mega project - expat contract + housing k SAR per monthThis global procurement consultancy, renowned for supporting some of the...

  • International Consultant

    3 weeks ago

    Riyadh, Saudi Arabia United Nations Development Programme (UNDP) Full time

    **International Consultant - Technical Specialist Advisor - Map Production**: **Location**: - Riyadh, SAUDI ARABIA**Application Deadline**: - 28-Feb-23 - **(Midnight New York, USA)** **Time left**: - 12d 8h 53m**Type of Contract**: - Individual Contract**Post Level**: - International Consultant**Languages Required**: - English**Starting Date**: -...

  • Performance Management Consultant

    2 weeks ago

    Riyadh, Saudi Arabia Consulting Company Full time

    **Location**: Riyadh, KSA. **Years of experience**: 10+ years of experience with a proven experience in management consulting. **Language Requirements**:Fluency in both Arabic and English (written and spoken). We're hiring a seasoned Performance Management Specialist with over a decade of consulting experience in Riyadh. This role requires expertise in...

  • Technical Support Specialist

    2 months ago

    Riyadh, Saudi Arabia شركة تدارك الانشائية للمقاولات Full time

    **Technical Support Specialist Qualifications/Skills** - Excellent problem-solving and troubleshooting skills - .The ability to communicate technical information in an accessible manner to non-technical employees. - A process improvement mindset. - Software maintenance and testing capability. - Vendor relations. - Basic knowledge of networking principles and...

  • Technical Consultant

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Exclusive Networks Full time

    EXCLUSIVE NETWORKS Introduction**Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned...

  • Technical Support Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia شركة تدارك الانشائية للمقاولات Full time

    Technical Support Specialist Qualifications/Skills Excellent problemsolving and troubleshooting skills- .The ability to communicate technical information in an accessible manner to non-technical employees. A process improvement mindset. Software maintenance and testing capability. Vendor relations. Basic knowledge of networking principles and operating...

  • Urgent opening for a SAP Technical Specialist in Saudi Arab

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Symmetrical Management Consulting Full time

    Urgent opening for a SAP Technical Specialist in Saudi Arab Jobs in Riyadh, Saudi Arabia by Symmetrical Management Consulting | Urgent opening for a SAP Technical Specialist in Saudi ArabSymmetrical Management Consulting - Riyadh, Saudi Arabia Posted In 13/7/2013 Apply For JobApplicants 12 Views 3914 Job Description Core Purpose of Job:- To ensure smooth...

  • Technical Consulting Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    Job Description We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to...

  • Technical Consultant

    3 weeks ago

    Riyadh, Saudi Arabia Exclusive Networks Full time

    **EXCLUSIVE NETWORKS **Introduction** Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully...

  • Technical Consulting Specialist Data and AI

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha Full time

    Technical Consulting Specialist Data and AI (Riyadh)Riyadh, Saudi Arabia | Posted on 05/18/2024 We support the Kingdom's largest and most complex organizationsacross all industries in delivering Enterprise Transformation with clearmission to support our customers to grow better not just bigger focusing onefficiency and not just effectiveness. We are...

  • Consultants& specialists

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia العربى للتوظيف Full time

    Consultants& specialists (Dar Al Shifa Hospital) Riyadh Jobs in Riyadh, Saudi Arabia by العربى للتوظيف | Consultants& specialists (Dar Al Shifa Hospital) Riyadhالعربى للتوظيف - Riyadh, Saudi Arabia Posted In 9/2/2019 Apply For JobApplicants 55 Views 5929 Job Description Consultant orthopedicspecialist Obstetrics...

  • Human Resources Specialist

    1 week ago

    Riyadh, Saudi Arabia ILF Consulting Engineers Saudi Arabia Full time

    **Human Resources Specialist at ILF Consulting Engineers Saudi Arabia** **We are seeking a talented Human Resources Specialist to join our team at our Head Office in Riyadh, KSA. As the Human Resources Specialist, you will play a crucial role in providing comprehensive HR support to our employees and management team.** **You will be responsible for various...

  • Technical Consultant

    3 weeks ago

    Riyadh, Saudi Arabia Exclusive Networks Full time

    **EXCLUSIVE NETWORKS **Introduction** Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully...

  • Technical Consulting Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    We support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting...

  • Technical Consultant

    3 weeks ago

    Riyadh, Saudi Arabia Exclusive Networks Full time

    **EXCLUSIVE NETWORKS **Introduction** Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully...

  • Technical Consulting Specialist

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Alnafitha IT Full time

    We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to work on our Consulting...

  • Sales Specialist

    7 days ago

    Riyadh, Saudi Arabia Premium Consulting, Training and Services Full time

    Required for appointment in the Kingdom of Saudi ArabiaA full-time sales specialist at the company’s headquarters in Riyadh, Al-Masif district, for a training and technical consulting company in the engineering fieldThe opportunity is available to Saudi female citizens onlyRequired qualifications:1. Recent graduate or a maximum of two years...

  • Arabic Speaking Procurement Specialist

    3 weeks ago

    Riyadh, Saudi Arabia Bramwith Consulting Full time

    **Job Details**: - Location: **Riyadh** - Posting date: **20 Jan 2023** - Job type: **Permanent** - Sector: **Management Consultancy** - Salary **£6500 - £8000** **Arabic speaking Procurement Specialist - NEWLY signed mega project in Saudi Arabia - 30-32k SAR per month + housing and benefits - 12 month contract** This global consulting firm who are...