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Operations Coordinator Air or Ocean
4 weeks ago
Essential Job Functions
- Deals directly with clients customs and agents to ensure the quickest and best movement of cargo throughout the world.
- Prepares documents necessary to complete export import and customs clearance process
- Track and trace cargo as necessary to insure proper movement and delivery.
- Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
- Communicate with customers regarding disposition of Freight (i.e. tracking & tracing routing & dispatching and rate quotations).
- Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution.
- Seek the most profitable mode of shipment yet meet customers requirement for the movement of freight.
- KPI adherence DNI / LNR / Cost accuracy / ROTP
- Must possess strong working knowledge of all rules regulations governance and documentation preparations as it pertains to both Imports and Exports.
- Must have strong verbal and written communication skills
- The ability to work in a fastpaced environment.
- Strong organizational skills are required due to the high volume and demands of the position.
Strong knowledge of Microsoft word and excel
Other duties as assigned
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