Sales Assistant Gmg Ksa Jeddah/مساعد
7 months ago
**عن GMG**:
GMG هي شركة عالمية للرفاهية تقوم بتجزئة وتوزيع وتصنيع محفظة من العلامات التجارية العالمية الرائدة والمحلية عبر قطاعات الرياضة والغذاء والصحة. رؤيتها هي أن تلهم الناس على الفوز بطرق تجعل العالم أفضل. اليوم، تمتد استثمارات GMG عبر أربعة رأسمالية رئيسية: الموارد البشرية في GMG، والغذاء في GMG، والصحة في GMG، والسلع الاستهلاكية في GMG. تحت ملكية وإدارة عائلة بيكر، أصبحت شركة عالمية رائدة، تتعاون مع أنجح وأكثر العلامات التجارية المحترمة في قطاع الرفاهية. يعمل GMG عبر الشرق الأوسط وشمال إفريقيا وآسيا، وقد أدخلت أكثر من 120 علامة تجارية في أسواقها.
**حول الدور**
سيكون مساعد المبيعات في GMG مسؤولاً عن المنتجات والخدمات التي يتم تقديمها للعملاء بهدف تحقيق فرص المبيعات القصوى وتوفير خدمة استثنائية.
**المسؤوليات الأساسية**:
- يوصف ميزات وفوائد المنتج؛ يوضح استخدام وتعامل المنتج
- يقوم بتثقيف العملاء عن معايير الجودة والمواصفات للعلامات التجارية
- يقدم نصائح للعملاء حول مجموعات المنتجات التي تناسب احتياجاتهم؛ يجيب على استفسارات العملاء لمساعدتهم في اتخاذ قرار بالشراء
- يقدم معلومات للعملاء عن الضمانات والمميزات والمواصفات والصيانة والعناية بالمنتجات.
- يضمن تلبية احتياجات العملاء، وحل الشكاوى (أو تصعيدها)، وتقديم خدمة العملاء بمستوى استثنائي
- يحافظ على وعيه بإطلاق المنتجات الجديدة والأحداث الترويجية والمبيعات
- يحقق أهداف المبيعات باستخدام تقنيات المبيعات وزيادة المبيعات الثانوية والمتقاطعة
- يضمن أن الترويجات والأسعار دقيقة ومتوافقة مع معايير الشركة وسياساتها
- يحسب أسعار البيع والخصومات المعتمدة؛ يحافظ على سجلات المبيعات
- يستلم ويعالج النقد والتغييرات والمدفوعات بالبطاقة الائتمانية وينشئ فواتير وإيصالات
- يعمل كأمين نقد ويكون دائمًا دقيقًا في التعامل مع المال (في حالة الاقتضاء)
- يتبع عمليات ما بعد البيع في المتجر ويضمن الالتزام الكامل بسياسات وإجراءات الإصلاح/الإرجاع
- يلتزم بعمليات الوقاية من الخسارة، ومراقبة المخزون، وإجراءات التشغيل القياسية للشركة
- يقدم المساعدة في ترتيب البضائع في المتجر وترتيبها
- يضمن الحفاظ على أعلى معايير النظافة والروتين الشخصي في المتجر في جميع الأوقات
**إدارة الذات**:
- يحدد أهداف الأداء في بداية العام بالتشاور مع مدير التقارير ويضمن تحقيق الأهداف خلال مدة العام
- يتحمل مسؤولية جدولة تعلمه الخاص من خلال تحديد احتياجات التطوير بالتشاور مع المدير والاتفاق على خطة التطوير الفردية التي تتجاوز مجرد التدريب والتطوير
- يتابع التطورات المهنية والتقنيات الجديدة والقضايا الحالية من خلال التعليم المستمر والنمو المهني
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