Key Account Supervisor

4 weeks ago


Riyadh, Saudi Arabia PepsiCo Full time

**Overview**

As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. The supervisor will be required to attend training courses designed to improve levels of professionalism and customer service. The supervisor is required to complete a daily debriefing with his pre-sellers.

**Responsibilities**
- Agree with the DSM volume & stales targets for the customers served by the pre-sellers and communicate to all sales staff.
- Conduct daily de-briefing sessions with all pre-sellers. These meetings must include a review of all key measures included in the KPI report. As a result of these meetings all pre-sellers will be supplied with an action plan to improve performance.
- Meet with the merchandisers serving the outlets managed by the supervisor on a weekly basis. These meetings will ensure all of the merchandising team are fully briefed regarding in-store merchandising arrangements including details of any promotional activity that is planned. The supervisor will also be required to review merchandising arrangements on an ongoing basis to achieve the optimum use of the merchandising team.
- The supervisor will prepare journey plans for all pre-sellers under his control & confirm customer service frequency with the pre-sellers. The call frequencies as well as the journey plan are key to maintaining the levels of customer satisfaction demanded by the company. The actual customers visited on a daily basis will be reviewed with the pre-sellers during the daily debriefing sessions.
- Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. The supervisor and the Finance Dept. will ensure all outstanding monies are accounted for prior to the pre-seller departing on vacation.
- Provide on the job training by accompanying pre-sellers on their journey plans. The supervisor will accompany pre-sellers four days each week. The supervisor is responsible for the planning of his trade visits with the pre-sellers on a period basis using the attached planning form and supplying his manager with a copy the week prior to the start of the period. During these sessions with the salesman the supervisor will be able to measure the standards being achieved and at the same time develop his relationship with his customers.
- Attend a monthly team briefing session with the DSM. This meeting will require the supervisor to present a summary of his team’s performance vs. plan & the actions agreed for the following month. The supervisor will brief his team within seven days of the DSM meeting..
- The following Key Performance Indicators (KPI’s) will be used to measure a supervisor’s performance. Failure to deliver consistently the results required will lead to disciplinary action.
- Sales volumes vs plan.
- Achievement of agreed customer service.
- Stales vs target.
- Customer accounts receivable within agreed terms.
- Maintain agreed merchandising plans in all outlets.
- Achievement of monthly activity to plan

**Qualifications**
- Commercial awareness - strong knowledge of what's important/needed by Sales to develop Selling tools and stories and delivering Gold standard execution.
- Strong verbal and written communication as well as facilitation skills - Confidence to lead and direct discussion across all levels. Ability to engage and enthuse others with clear, concise communication to reach decision and recommendation.
- Strong Negotiation and Relationship building skills and ability to influence - Ability to influence at all levels and build relationship with key customers.
- Demonstrated functional expertise with FMCG Company for a minimum of 6-8 years of sales field experience and Worked before in Category Management Projects.
- Very Good English and Arabic language skills



  • Riyadh, Ar Riyāḑ, Saudi Arabia PepsiCo Full time

    OverviewAs part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. The supervisor will be required to attend training courses designed to...


  • Riyadh, Saudi Arabia PepsiCo Full time

    **Overview** **PepsiCo’s strength is its people. Winning together is all about respect for one another’s unusual traits, backgrounds, perspectives and experiences. Our teams reflect the diversity of our customers and our communities, breaking down barriers and winning awards.** **Around the world, we're working hard to give people the tastes they crave...


  • Riyadh, Ar Riyāḑ, Saudi Arabia PepsiCo Full time

    Overview:PepsiCo's strength is its people. Winning together is all about respect for one another's unusual traits, backgrounds, perspectives and experiences. Our teams reflect the diversity of our customers and our communities, breaking down barriers and winning awards.Around the world, we're working hard to give people the tastes they crave and the...

  • Key Account

    2 months ago


    Riyadh, Saudi Arabia النفيس Full time

    A key account is responsible for managing and maintaining relationships with key clients or customers. They are the main point of contact for these accounts and work to understand their needs, address any issues or concerns, and ensure customer satisfaction. Key account managers typically have a deep understanding of the products or services offered by their...

  • Key Account Manager

    1 week ago


    Riyadh, Saudi Arabia Kone Full time

    Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._ - It's...

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Kone Full time

    Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing._ It's...

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia KONE Full time

    Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.It's time...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Retailo Full time

    Riyadh/Dammam/Qassim, Saudi Arabia | Posted on 11/17/2023 As a Key Accounts Executive at Retailo your primary responsibility is to manage and nurture key accounts to ensure long-term business relationships and growth. You will work closely with key customers, understanding their needs and providing solutions that meet their requirements. Your role is...

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Zaicor Full time

    This is a full-time on-site role for a Key Account Manager. As a Key Account Manager, you will be responsible for managing and nurturing key accounts, building strong customer relationships, and ensuring customer satisfaction. Your day-to-day tasks will include account management, business planning, and providing exceptional customer service to key accounts.

  • Key Account Manager

    2 months ago


    Riyadh, Saudi Arabia Zaicor Full time

    This is a full-time on-site role for a Key Account Manager. As a Key Account Manager, you will be responsible for managing and nurturing key accounts, building strong customer relationships, and ensuring customer satisfaction. Your day-to-day tasks will include account management, business planning, and providing exceptional customer service to key accounts.

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Dailymealz Full time

    The perfect candidate for this role Key Account Manager will plays a crucial role in managing and growing the relationships with our most valuable clients. This position is responsible for understanding the unique needs and requirements of client's accounts, ensuring their satisfaction, and identifying opportunities for account growth.Key...

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NuCorp Full time

    DescriptionDevelop and maintain relationships with key accounts in the electric vehicle industryUnderstand the specific needs and requirements of each key account related to EV charging solutionsProvide expert knowledge and guidance on EV charging solutions to key accountsCollaborate with internal teams to ensure timely delivery and implementation of EV...

  • Key Accounts Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia NTS Group Full time

    Key Accounts ManagerRiyadh, KSAGlobal Market LeaderSAR 40, ,000NTS Group are exclusively representing a market leading pharmaceutical company as a Key Account Manager.Our client offers an employment environment where talented pharmaceutical sales professionals can develop and thrive through excellent career prospects and training opportunities.Working in the...

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Thales e-Security, Inc. Full time

    Key Account Manager (KAM) PIF & ARAMCO page is loaded Key Account Manager (KAM) PIF & ARAMCOremote typeOn-Site locationsRiyadh time typeFull time posted onPosted Today job requisition idR Location: Riyadh, Saudi ArabiaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come...

  • Key Account Manager

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Les Mills India, Middle East & Africa LMIMEA Full time

    Operate as the primary point of contact for key account stakeholdersResponsible for development and execution of individual strategic plans for each key accountDevelop a trusted advisory relationship with accounts, customer stakeholders and internal partnersPrepare and guarantee monthly, quarterly and annual sales forecasts

  • Key Account Manager

    3 months ago


    Riyadh, Saudi Arabia Les Mills India, Middle East & Africa LMIMEA Full time

    Operate as the primary point of contact for key account stakeholdersResponsible for development and execution of individual strategic plans for each key accountDevelop a trusted advisory relationship with accounts, customer stakeholders and internal partnersPrepare and guarantee monthly, quarterly and annual sales forecasts

  • Key Account Manager

    4 weeks ago


    Riyadh, Saudi Arabia Kinetic Full time

    A leading **Medical Device** company is actively recruiting a **Key Account Manager** for their **Riyadh** office. *** **_Please note that due to Saudization, only Saudi Nationals can be considered for this role._** *** **The main responsibilities will include but not limited to**: - Develop and implement strategic account plans for assigned key...

  • Key Account Manager

    2 weeks ago


    Riyadh, Saudi Arabia Radiometer Full time

    In our line of work, life isn’t a given - it’s the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we’re located. Creating...


  • Riyadh, Saudi Arabia Lilly Full time

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities...

  • Key Account Manager

    3 weeks ago


    Riyadh, Saudi Arabia ASSYSTEM Full time

    **Company Description** Greetings from Assystem Redicon!** Every day, we are 7,000 switchers tackling the task of the century (to switch to low carbon energy) by designing and supervising major infrastructure projects. Our unique, diverse team with various skills profiles and cultural approaches can seize the challenges on the most significant digital and...