Operations Specialist

2 weeks ago


Hofuf, Saudi Arabia DHL Full time

**Operations Specialist**

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding has an opening for **Operations Specialist **in** Saudi Arabia**. In this specific position you will be responsible to support administration of customs and trade compliance activities to provide clearance of freight documentation through the relevant customs authorities in line with business strategy and objectives, corporate guidelines, and policies.

Join us in connecting people and improving lives

**In this Operations Specialist position**
- You will have to execute customs and trade compliance plans and processes to optimize service and cost performance in the customs clearance activities
- You will contribute to planning and directing flow of air and surface traffic to/ from foreign destinations to ensure customs clearance is completed in a timely and efficient manner
- You monitor shipped items, shipping validity dates and debits and duties/ tariffs at government institutions
- You will execute customs entries, categorize goods based on information provided by customers and undertake customs security filing
- You will close out post clearance modification, execute inbound and outbound documentation, archive customs documents and record customs shipment information and physical status
- You will calculate duties, tariffs, price conversions, weight and volume of merchandise exported/ imported to/ from foreign destinations
- You will impart guidance on pricing and margin, support on bids, RFQs and customer presentations
- You will resolve customer issues and appropriately resolve incidents such as escalations/ disputes raised by internal or external customers
- You will have to stay updated with latest regulation changes and achieve adherence to compliance standards, legal requirements and import/ export control legislation
- You will pursue activities for issuing and controlling import licenses, and processes and controls of the export area
- You will collaborate with counterparts in customs authorities and government bodies for running smooth operations and to meet regulatory compliance
- You will participate to develop and implement workflow models between central customs operations and transactional operations teams
- You will study and resolve issues in day-to-day delivery, and implement practices and quality standards for customs focusing on increasing effectiveness and efficiency, and controlling costs
- You will have to do research, identify and obtain the permits, licenses, and certificates required for customs clearance and general customs formalities
- You will have to advice customers on legal (e.g. trade compliance - shipments to sanctioned countries) and customs topics

**Now, here’s what we need from you**
- Minimum 4 yeasr of experience.
- Excellent communicator in English and Arabic both written and oral.
- Deep knowledge of forwarding business.
- Strong analytical skills.
- Experience of working with Saudi customs.


**We offer**:

- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary

**Why join DHL Global Forwarding?**

Our **TOP EMPLOYER prestigious certification** attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, **when people think of forwarding; we want them to think DGF **because we have:

- The** largest global network** with more than ~30,000 passionate employees
- The most **efficient processes** and **fastest response times**:

- The **best solutions** and **best customer service**

**Our Vision**:The Logistics Company for the World.

**Our Mission**:Excellence. Simply Delivered.
**Our Purpose**:Connecting People, improving lives.
**Our Values**:Respect & Results
**Our Goals**:Employer, Provider, and Investment of Choice, Living Responsibility
- DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteri



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