Operation Technical Support Specialist
2 days ago
**Aram Meem** is seeking to expand its Merchant Tech Support team.
We are currently looking for an experienced **Operation Technical Support Specialist** who will manage, maintain, and troubleshoot our IT systems.
**Role responsibilities**:
- Providing impeccable Live Orders Technical Support and Representatives App Local Technical Support.
- Escalating issues to Level 2 Support after investigation.
- Testing and evaluating payment methods locally as well as cashier/merchant portal testing.
- Ordering items/availabilities with Live Orders.
- Providing Login information for Cashier/Merchants users.
**Role qualifications**:
- Fluent in English and Arabic both verbal and written.
- University Degree or Diploma in Information Technology or in a related discipline.
- Demonstrated work experience of at least three years in a similar role (basic IT skills and system troubleshooting expertise).
- Good communication Skills.
- Saudi citizen.
**What we offer**:
- A competitive remuneration package.
- Private medical insurance to the employee and his/her immediate family members.
- Contemporary work environment.
Interested applicants are requested to submit their CVs in **English**.
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