Chief Operating Officer

2 weeks ago


الرياض, Saudi Arabia FAMA Technologies Full time

**Job Summary**:
The Chief Operating Officer (COO) is a key member of the executive leadership team, responsible for overseeing the organization’s day-to-day operational functions. This role requires strategic vision, operational excellence, and leadership to ensure the company achieves its objectives efficiently and effectively. The COO reports directly to the FT-CEO and works closely with other senior executives to develop and implement business strategies, processes, and initiatives.

**Key Responsibilities**:
**Strategic Leadership**:

- Collaborate with the FT-CEO to define and execute the company’s vision, mission, and strategic goals.
- Translate strategy into actionable steps for growth, operational efficiency, and profitability.
- Develop and implement operational policies that align with the company’s vision and objectives.
- Provide leadership to key operational teams, aligning them with the organization's goals and objectives.
- Monitor industry trends and adjust strategies to maintain competitiveness.

**Operational Leadership**:

- Oversee the day-to-day operations across all business functions, including finance, HR, sales, marketing, IT, and supply chain.
- Establish and enforce company policies, procedures, and performance standards to drive efficiency and compliance.
- Ensure compliance with legal, regulatory, and company standards across all operations.
- Ensure seamless coordination between departments to enhance productivity and resolve operational bottlenecks.

**Financial Oversight**:

- Work closely with the CFO to manage budgets, forecast financial needs, and analyze financial performance.
- Optimize resource allocation and manage costs to achieve financial targets.
- Evaluate operational risks and implement measures to mitigate them.

**Performance Optimization**:

- Develop and monitor key performance indicators (KPIs) to measure operational success.
- Analyze operational data and processes to identify opportunities for efficiency and cost savings.
- Drive a culture of continuous improvement and innovation across the organization. Team Development/Leadership:

- Develop leadership capabilities within the organization through mentoring and professional development programs.
- Recruit and retain top talent while promoting a diverse and inclusive workplace.
- Ensure all employees have clarity about their roles and responsibilities.
- Build and lead high-performing teams by setting clear objectives and fostering a culture of accountability.
- Promote collaboration and effective communication across departments.

**Stakeholder Management**:

- Act as a key point of contact for internal and external stakeholders, including partners, vendors, and clients.
- Build and maintain strong relationships with key stakeholders, including customers, partners, and clients.
- Represent the organization in meetings, negotiations, and events as needed.
- Ensure alignment between stakeholder expectations and operational deliverables.
- Act as a trusted advisor to the FT-CEO and board, providing insights on operational issues and trends.

**Key Skills and Competencies**:

- Ability to align operational activities with long-term business objectives.
- Excellent leadership, interpersonal, and communication skills.
- Strong knowledge of business processes, supply chain management, and quality control.
- Competence in budgeting, financial analysis, and cost management.
- Strong analytical, problem-solving, and decision-making skills.
- Adept at identifying and addressing operational challenges.
- Exceptional interpersonal and negotiation skills.
- Proficient in organizational change management and process optimization.
- Demonstrated ability to manage complex projects and cross-functional teams.
- High level of integrity, accountability, and resilience under pressure.

**Technical Skills**:

- Proficiency in business management software (e.g., ERP, CRM, or project management tools).
- Strong understanding of financial management principles and tools.

**Key Performance Metrics**:

- Operational efficiency and cost-effectiveness.
- Achievement of strategic goals and objectives.
- Employee engagement and team performance.
- Client satisfaction and retention.

**Qualifications**:

- MBA or equivalent in in Business Administration, Operations Management, or related field. Addition certification shall be preferred i.e.
- Certified Information Systems Manager (CISM).
- Project Management Professional (PMP).
- Six Sigma Certification

**Experience**:

- 10 years proven experience in senior operational or leadership roles, preferably as a COO or equivalent.
- Extensive knowledge of business operations, strategic planning, and resource management.



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