Airport Services Duty Officer

6 days ago


Hofuf, Saudi Arabia Qatar Airways Full time

About the role

We are recruiting for an Airport Services Duty Officer based in Dammam, Kingdom of Saudi Arabia.

In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

- Ensuring that passenger and aircraft handling practices conform to the safety and security standards
- Ensuring that all QR aircraft handling standards are met on a shift basis
- Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
- Ensuring proper allocation of manpower and resources in the airport operations
- Completing checks to ensure adequate standards are maintained
- Resolving customer problems and complaints while on duty and working with all departments including Customer
- Relations to provide resolutions for complaint handling
- Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:

- Relevant College or University qualification
- Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
- Excellent communication skills with fluency in English language.
- Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
- Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
- Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
- Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
- High level of computer literacy
- Excellent customer focus and service delivery.
- You must also have the right to live and work in Kingdom of Saudi Arabia to be considered for this role.

About Qatar Airways Group:
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.


  • Airport Services Agent

    7 months ago


    Hofuf, Saudi Arabia Qatar Airways Full time

    About The Role: We are recruiting for an Airport Services Agent based in Dammam, Kingdom of Saudi Arabia. In this role you will deliver excellent service at the airport, helping create a stress-free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security...

  • Saudi Airport Calling

    2 months ago


    Ubicación Al-Hofuf, Al-Mobarraz, Al-Oyoun, Al-Oman, Ha'il, Saudi Arabia Crescendo Career Consultancy Services Pvt Ltd Full time

    Positions Open For Baggage Services/ Customer Support/ Terminal Services / Admin Assistant Education Background High school diploma or equivalent with vocational training in logistics or aviation Additional training in customer service or hospitality preferred Experience Minimum of 3-5 years of experience in baggage handling or a related field Terminal...

  • Duty Manager

    9 months ago


    Hofuf, Saudi Arabia Hilton Full time

    Saudi Nationality Only. A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay...

  • Personal Assistant

    5 days ago


    Hofuf, Saudi Arabia head-huntress.com Full time

    **Personal Assistant / Secretary** with a reputable Client in Saudi Arabia. This position is full time, on-site at Clients location in Dhahran, KSA. Our Client is a respected leader in the Energy and Chemical industry. The If you seek a new opportunity as a Personal Assistant / Secretary we want to hear from you! This position is full time. Please note,...


  • Hofuf, Saudi Arabia Saudi Diesel Equipment Co. Full time

    Principal responsibilities _for this job are as below: - Managing and recording information through documentation, records administration, telecommunication and written electronic communication - Entering overtime for staff - Maintain petty cash register - Preparing the PO & Capital Expenditure Form - Preparing the Purchase Requisition - Arrange Hotel...

  • Duty Manager

    9 months ago


    Hofuf, Saudi Arabia Hilton Full time

    Duty Manager (SAUDI NATIONALITY ONLY) Saudi Nationality Only. A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. **What will I be doing?** As a Duty Manager, you will work closely with Guests to greet, converse, and assist with enquiries,...

  • Country Manager

    7 months ago


    Hofuf, Saudi Arabia Gulf Air Full time

    MAIN OBJECTIVES Overall incharge of the station/country, including Sales, Airport, Security, Cargo, Finance, HR and Maintenance functions and ensure all the activities in the station are aligned with the company’s mission, strategic objectives, policies and meet all legal, Governmental and other requirements and regulations. Administratively manage staff...


  • Hofuf, Saudi Arabia Parker Drilling Company Full time

    **Company Description**: Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker...

  • Guest Service Officer

    9 months ago


    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary To provide courteous, professional, efficient, and flexible service consistent with the hotel’s policies to maximize guest satisfaction. To be entirely flexible and able to rotate within the different sub-departments of the Rooms division or any other departments as assigned and as necessary. To ensure that the guests are offered the highest...

  • Office Administrator

    7 months ago


    Hofuf, Saudi Arabia CGG Full time

    Company Description Our Subsurface Imaging specialists are constantly pushing the boundaries to discover new innovations. Our global network of centers provides region-specific expertise, outstanding service and remarkable technology in every image. **Job Description**: **Reporting and providing insights**: - Collect and give regular updates on all work...

  • Team Leader

    7 months ago


    Hofuf, Saudi Arabia INT. Airport Solutions Full time

    Provide 1st level support to the GHL-Arabia Trolley Vending Machine Operation. To ensure that the operation of the vending machines is according to standards set by GHL-Arabia and the manufacturer. To coordinate between operations and the IT Department management. Operational - Ensure that the consumables like receipt paper rolls are always available and...

  • Office Boy

    7 months ago


    Hofuf, Saudi Arabia Al Hokair Group Full time

    **Job qualifications**: - office boy: 1 year (required) - Knowledgeable of handling clerical and administrative tasks. - Knowledgeable on customer service practices and principles. - Good communicational and interpersonal skills. - Duty timings would be 8 hours per day.

  • Office Secretary

    7 months ago


    Hofuf, Saudi Arabia Ali Al Zayer & Partner Company Full time

    Provide secretarial, clerical and logístical support services to Supervisors and Managers, Department Heads in the organization. 1. Handles all types of correspondences; write letters and prepare reports. 2. Receive, photocopy, distribute and circulate reports / memos to concerned employees. 3. Attends to incoming calls and transfers / refers to...

  • Office Coordinator

    7 months ago


    Hofuf, Saudi Arabia Ali Al Zayer & Partner Company Full time

    Provide secretarial, clerical and logístical support services to Supervisors and Managers, Department Heads in the organization. 1. Handles all types of correspondences; write letters and prepare reports. 2. Receive, photocopy, distribute and circulate reports / memos to concerned employees. 3. Attends to incoming calls and transfers / refers to...


  • Hofuf, Saudi Arabia Hilton Full time

    Saudi Nationality Only. A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor Intern, you will assist in management of daily Front Office...

  • Secretary

    7 months ago


    Hofuf, Saudi Arabia مدارس المجموعة العالمية (ISG) Full time

    **Job Description****: - Job Title: - Secretary- School / Location: - District Office (DO)- School / Department: - Support Services- Job Status: - Full-time- Salary Code: - Support Staff- Work Days / Hours:- Eligible Applicants: - Saudi National- Position Start Date: - As soon as possible- Application Deadline: - Until filled- Reports to: - Director of...


  • Hofuf, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    Facility officer's job is to ensure that the building and surrounding areas are safe for the organization’s staff. Facility officers ensure that the buildings meet all necessary health and safety standards. They're also responsible for ensuring that all assets consistently meet building regulations. In addition, they regularly inspect the facility's...

  • Company Driver

    2 days ago


    Hofuf, Saudi Arabia AL ITTEFAQ STEEL PRODUCTS CO. Full time

    Provides transportation services for guests, staff and other personnel as may be required, e.g. transportation services to employees going to and from vacation, transporting guests from airport to their scheduled appointments and back, collection and delivery of inter-office mails, postal mails, official parcels, and miscellaneous letters to employees and...


  • Hofuf, Saudi Arabia AL ITTEFAQ STEEL PRODUCTS CO. Full time

    Major Responsibilities & Duties performed: - Ensure compliance with Procurement policies, procedures and guidelines. - Receive procurement requisitions for goods. - Issue request for quotations and ensure completeness, receipt of the same by suppliers, obtains confirmation for supplier's participation and monitor receipt of offers on the closing date. -...


  • Hofuf, Saudi Arabia Hilton Full time

    Front Office Supervisor (SAUDI NATIONALITY ONLY) Saudi Nationality Only. A Front Office Supervisor Intern assists in management of daily Front Office operations and works with customers and Guests as part of a project used to demonstrate capabilities required in the hotel management sector. **What will I be doing?** As a Front Office Supervisor Intern,...