Senior Active Directory

1 month ago

Riyadh, Saudi Arabia Duncan & Ross Full time

This role requires an in-depth knowledge of Active Directory, Federation, Windows Server 2016/2019 R2, Windows security, AD Proxy, Virtual Directory solutions and related technology.

**Key Responsibilities**:

- Produce enterprise-level designs for Active Directory and Windows File Services for global initiatives following those through to implementation via collaboration with project and support teams.
- Identify opportunities to innovate, extend and enhance service delivery everywhere possible.
- Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
- Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
- Install, configure, and maintain Active Directory and third-party software utilities for hardware systems within company operational guidelines.
- Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps.
- Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation.
- Provide training as required
- Manage customer satisfaction through effectively communicating and managing customer expectations

**Basic Qualifications**:

- B.S. degree in a computer science, information technology, computer related discipline or 5+ years IT work experience in a global information technology infrastructure environment.

**Preferred Skills/Experience**:

- Experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.
- Expert knowledge in administering Active Directory (AD) and GPOs.
- Expert knowledge of AD, ADFS, PKI in Windows Server 2016, Windows Server 2016 R2.
- Expert knowledge of DNS, DHCP, WINS, DFS, in a Windows 2016 landscape.
- Knowledge of Microsoft Forefront Identity Management, Microsoft Exchange, Quest Active Roles Server (ARS) are preferable.
- Must have deep and thorough understanding of monitoring best practices, preferably with Microsoft System Centre Operation Manager (SCOM) understanding and experience.
- Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
- Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies
- ITIL v3 Certification.

**Professional Skills/Experience**:

- Minimum 7 years overall IT experience with 3-5 years of experience working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.
- Must show a progressive advancement in responsibility including deep troubleshooting technical skills.
- Must have an understanding of how to identify and install industry best practices.
- Ability to translate technical issues into understandable business language for end users.
- Desired experience working in a fast-paced Industrial Manufacturing environment with a career track record of engineering, developing, deploying, and maintaining business critical systems in the area of technical expertise including hands on solution development and implementation experience.
- Team Player with proven leadership, communication, organizational, and strong interpersonal skills. The role requires significant interaction with many different teams across a global company.
- Must be able to work in a team environment with a can do attitude capable of overcoming difficult challenges.
- Self-motivated, with keen attention to detail and excellent judgment skills
- Ability to establish new standards for quality, performance, or productivity
- Must have excellent writing and communication skills, strong communicator with ability to maintain open communication with internal employees, contractors, managers, 3rd parties, and customers as needed
- Able to prioritize and drive to results with a high emphasis on quality

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