Transformation Digitization Sme
4 weeks ago
ID: 1343 | 15 - 20 yrs | Saudi Arabia | careers
**Position Objectives**:
Study current business process, and workflow and build a digitization road map before supervising the implementation.
**Job Description and Responsibilities**:
Conduct market/user research to identify user needs for business automation.
Establish requirements and specifications for existing and new areas of automation.
Create a business requirements document, align with the delivery team to create BRSD and agree on acceptance criteria.
Lead and participate in planning meetings and provide advice and guidance on the direction of products.
Conduct periodic assessments for data quality by assuring the implementation of checkpoints, data control and business rules.
Manage UAT for completed CRs/PRs.
Track and report ongoing requests with Operation and digitization GAPs on a weekly and monthly basis.
Develop SLA/KPI metrics to assess the success of products and features and determine necessary enhancements
Clearly communicate the vision and goals of existing and new automation activities.
Qualification and Skills
Bachelor's or Master’s degree in Computer Engineering.
Min 10 years of experience in strategy formulation and supervising the development.
Must have achieved Digital Transformation and Process, System automation.
Must have experience in reviewing the current processes from order to delivery and after-sales support and leading the automation, simplification, and reducing touchpoints of the Infra team.
Must have hands-on understanding and expertise in recommending the latest technologies as per the case.
Hands-on with Power BI and another analytical tool to improve demand forecasting and capacity.
The enhanced user of software tools like DevOps, Continuous integration, UAT, and AGILE methodology to improve End to End delivery and customer experience.
Excellent in Ms Excel, creating executive-level PowerPoint presentations, using objects and tools like Poweruser, and Thinkcell.
NATIVE ARABIC SPEAKER will be preferred with those based in Saudi Arabia with 30 days notice period.
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