Cluster Director of Sales

4 weeks ago


الرياض, Saudi Arabia Marriott International, Inc Full time

**Additional Information**
**Job Number**25033389
**Job Category**Sales & Marketing
**Location**Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

Functions as the leader of the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.

OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Developing & Executing Sales Strategies**
- Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
- Develops, implements and sustains aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
- Assists with the development and implementation of promotions, both internal and external.

**Maximizing Revenue**
- Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
- Recommends booking goals for sales team members.

**Managing Sales Activities**
- Monitors all day to day activities of direct reports.
- Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

**Analyzing & Reporting on Sales and Financial Data**
- Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.

**Ensuring Exceptional Customer Service**
- Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre
- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
- Empowers employees to provide excellent customer service.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
- Ensures that a customer recognition program is in effect throughout Sales.
- Executes and supports the company’s Customer Service Standards and property’s Brand Standards.
- Participates in and practices daily service basics of the brand.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
- Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

**Building Successful Relationships**
- Develops and manages relationships with key stakeholders, both internal and external.
- Works collaboratively with off-property sales channels (e.g.,, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
- Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
- Attends customer


  • Director of Sales

    5 days ago


    الرياض, Saudi Arabia Radisson Riyadh Airport Hotel, Riyadh - Sales Full time

    Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Sales Team with their winning edge and passion for driving revenue and growth, strive to...

  • Director of Sales

    1 week ago


    الرياض, Saudi Arabia Mansard Riyadh, a Radisson Collection Hotel-Sales Full time

    Ambitious, thirsty for results and love interacting with people? Excited by the energetic and customer centric role of Sales? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Reporting to the General Manager, you will be an integral member of the Hotel Leadership team...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24125004 **Job Category**Finance & Accounting **Location**Courtyard Riyadh Olaya, 2759 Olaya District, Moussa Bin Nussair Street, Riyadh, Saudi Arabia, Saudi Arabia, 11333 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Manages the hotel’s day-to-day Accounting function,...

  • Sales Director

    2 weeks ago


    الرياض, Saudi Arabia Gulf Business Solutions Full time

    **Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

  • Cluster Sales Manager

    4 weeks ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25033387 **Job Category**Sales & Marketing **Location**Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

  • Sales Executive

    1 week ago


    الرياض, Saudi Arabia Talent Pal Full time

    Sales Executive A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel. **What will I be doing?** As Sales Executive, you will analyse local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following...

  • Sales Manager

    1 week ago


    الرياض, Saudi Arabia Kingdom of Saudi Arabia Full time

    **Job Title: Sales Manager** Department: Sales Reports To: [Director of Sales/CEO/etc.] **Summary**: PreClass is seeking a highly motivated and results-driven Sales Manager to lead and in sales, strong leadership skills, and a deep understanding of sales strategies and techniques. The Sales Manager will be responsible for achieving sales...

  • Sales Director

    2 weeks ago


    الرياض, Saudi Arabia Marsh & McLennan Companies, Inc. Full time

    Sales Director - KSA **Company**: Mercer **Description**: **Sales Director - KSA** Location: Saudi Arabia (Mercer Office) Company: Mercer Industry: Human Capital Consulting **About the Role**: Mercer is seeking a Sales Director to drive the commercial growth of our business in Saudi Arabia. This is a high-impact, client-facing role where you will be...

  • Director of Sales

    2 weeks ago


    الرياض, Saudi Arabia Holiday Inn Full time

    We’re always looking for new ways to raise the bar. So we’re searching for a Sales Director with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls. A little taste of your day-to-day: Every day is different, but you’ll mostly be: - Managing daily sales activities and coaching your team to...


  • الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information**Cluster Senior Sales Manager **Job Number**24186831 **Job Category**Sales & Marketing **Location**Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622 **Schedule**Full Time **Located Remotely?**N **Position Type** Management - แมริออท...


  • الرياض, Saudi Arabia Qiddiya Investment Company Full time

    Qiddiya Investment Company is redefining the entertainment and leisure landscape in Saudi Arabia, and we are seeking a dynamic and results-oriented professional to fill the role of Senior Sales and Leasing Director (Residential). In this key position, you will be responsible for leading and managing the sales and leasing operations for our residential...


  • الرياض, Saudi Arabia Qiddiya Investment Company Full time

    Qiddiya Investment Company is on the lookout for a visionary leader to fill the role of Executive Director Performance Unit, Sales and Leasing (Residential). This pivotal position will oversee strategic planning and execution of sales and leasing initiatives for our residential properties, contributing significantly to the realization of Qiddiya's ambitious...

  • Director of Sales

    1 week ago


    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Executive Director

    1 week ago


    الرياض, Saudi Arabia Qiddiya Investment Company Full time

    Qiddiya Investment Company is looking for an experienced and results-driven Executive Director - Sales and Leasing (Residential Developments) to lead our residential sales and leasing strategies. In this critical role, you will be responsible for driving revenue growth and ensuring a seamless customer experience as we develop and market our innovative...

  • Director of Sales

    1 week ago


    الرياض, Saudi Arabia SOFITEL Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • الرياض, Saudi Arabia Qiddiya Investment Company Full time

    Qiddiya Investment Company is looking for a passionate and results-oriented Senior Director Sales (Residential) to lead our residential sales initiatives. In this critical role, you will be pivotal in driving sales performance and maximizing revenue for our residential offerings, while aligning with Qiddiya’s vision of creating an extraordinary lifestyle...


  • الرياض, Saudi Arabia Lendo Full time

    At Lendo, we are redefining the future of FinTech in Saudi Arabia by empowering businesses with innovative, Shari’ah-compliant financial solutions. As part of our growth journey, we are seeking a Director of Sales and Relationship Management to lead a high-performing team in building and nurturing relationships with our valued clients. In this role, you...


  • الرياض, Saudi Arabia A Leading Group Of Companies In UAE Full time

    The Role At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our strategy site. Within our consult business, we harness our unique combination...

  • Marketing Manager

    4 weeks ago


    الرياض, Saudi Arabia Talent Pal Full time

    You may be our new Marketing Manager - MEP The purpose of this role is to support SIG with the achievement of its market growth ambitions across MEP cluster. The job holder will focus on researching and developing our business within new categories (Drinksplus, Value-added dairy, Food, SP and BiB etc.), integrate new solution offerings (Equipment,...

  • Asst Marketing Mgr

    5 days ago


    الرياض, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24204921 **Job Category**Sales & Marketing **Location**Four Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The Marketing and Communications Manager is part of an...