Control System Field Service Engineer, Siemens

3 weeks ago

Hofuf, Saudi Arabia Siemens Energy Full time

Early Professional

**A Snapshot of Your Day**

We are looking for a Service Engineer to join our service team in Dammam, KSA. In this role, you will be responsible for providing onsite technical support and expertise to our customers to ensure the optimal performance of our products and services. As a Service Engineer, you will play a critical role in identifying and resolving technical issues, providing training and support to customers, and working collaboratively with our sales and engineering teams to deliver exceptional customer service.

**How you’ll make an impact?**
- Provide technical support to customers by troubleshooting and resolving issues with Siemens products and services
- Conduct on-site installations, maintenance, and repairs of Siemens equipment and systems
- Collaborate with sales and engineering teams to ensure successful implementation of Siemens products and services
- Provide training and support to customers on the operation and maintenance of Siemens products and systems
- Identify opportunities for product and service improvements based on customer feedback and field experience
- Maintain accurate and up-to-date records of customer interactions and service activities
- Maintain an up-to-date knowledge of Siemens products and services, industry trends, and technical developments
- Implement cybersecurity configurations and solutions.
- Implement and conduct cybersecurity services.
- Ensure compliance with all company policies and procedures, as well as industry regulations and standards
- Provide timely and effective communication to customers and internal stakeholders regarding service activities and issue resolution

**What you bring?**
- Bachelor's degree in Engineering, Automation or a related field
- Minimum 3+ years of experience in Siemens PLC and SCADA commissioning and troubleshooting
- Hands on experience in PCS7 including system virtualization and domain server configurations.
- Good working knowledge of Siemens fail safe system including Safety Matrix, H-System CPUs, and logic Matrix.
- Hands on experience on Modbus (TCP/IP and Serial), DNP3 and OPC interface.
- Good knowledge of PCS 7 telecontrol including DBA configuration and on-site troubleshooting
- Siemens Control Servers configuration including Server client architecture, Cyber security implementation and system hardening.
- Hands-on experience on Switch Hardening including port configuration, V-LAN setting and user authorization.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to work collaboratively with customers and internal teams.
- Ability to manage multiple priorities and work independently in a fast-paced environment.
- Willingness to travel and work away when required (70% Travelling is required)
- Valid driver's license and ability to operate a company vehicle.

Preferred Knowledge and Skill
- IEC61131 PLC Coding Standards.
- IEC61508 Safety System
- Ability to develop PCS7 and PLC programs based on reading schematics and interpreting customer specifications
- Ability to troubleshoot control loops and software program.
- Network architecture design
- Industrial instrumentation selection, configuration, commissioning, and troubleshooting
- Strong verbal and written communication skills
- Experience of working in both Water and Oil & Gas industries
- Engineers having trainings on RTU’s, TMS, ESD, SCADA system will be given preference.

**About the Team**

We are a highly motivated team that takes pride in its work and is known for delivery results. Within our growth and development program, we nurture our competencies by providing continuous career coaching, trainings, and mentoring, all whilst working with senior management on high-profile engagements around the world.

Our culture is defined by caring, agile, respectful, authentic, and accountable individuals. We value excellence of any kind.

**Who is Siemens Energy?**

At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 92,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

**Our Commitment to Diversity**

Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all o

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