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Credit Services Representative

4 weeks ago

الرياض, Saudi Arabia Medtronic Full time

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Join us and be a vital part of a team that values proactive strategies and diligent efforts in achieving our financial goals.

**Responsibilities may include the following and other duties may be assigned**:

- Interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution.
- Responsible for all Saudi & Gulf countries collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, proper account reconciliation, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers.
- Preparing all delegations needed for the collection agency to be able to proceed with the collection activities.
- Ensure unallocated cash is regularly followed up and queries are timely actioned.
- Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact.
- Reviewing new customer creation forms, adding the necessary credit data and connect with the responsible team to ensure timely creation of new customers.
- Preparing reports to aid management and perform account and customer reconciliations as necessary.

**Required Knowledge and Experience**:

- Accounting or business administration background.
- Knowledge of customer’s collection processes
- 2 or more years of cash operations experience.
- Arabic speaker. And good command on English language.
- Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
- Excel skills - intermediate level as a minimum
- Computer literate and previous experience with Microsoft Excel, Outlook, and ideally Access is essential.
- Ability to identify problems & find appropriate solutions.
- Ability to follow procedures and guidelines to successfully maintain a standard required.

SAP experience and FSCM is an advantage.

**Physical Job Requirements**

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

**Benefits & Compensation**:
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

**About Medtronic**:**We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.**
**Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.**
**We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.