Senior Audio/video Support Professional

3 weeks ago

المملكة العربية السعودية, Saudi Arabia Jacobs Full time

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow._
- Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow._

**Your Impact**:
What if we showed you how we're solving the world’s greatest challenges by transforming intangible ideas into intelligent solutions for a more connected, sustainable world?

Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomises the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

About the Opportunity:
At Jacobs, we push the limits of what’s possible to make the world smarter and more connected. We are playing a key role on one of the most iconic giga projects in the Kingdom of Saudi Arabia, arguably one of the largest projects in the world.

Jacobs are looking for a Senior Audio / Video Support Professional to be based at the programme site in the Kingdom of Saudi Arabia. You will oversee organizing and installing media AV equipment such as projectors, microphones, video monitors, sound boards, computers, and more. You should have extensive knowledge of audio and video equipment, expertise with a range of various programs and software, and great troubleshooting skills. Responsibilities include:

- Driving the strengthening of operations through better use of technology, using collaborative approaches to understand the needs of diverse teams, identify the best technology solutions, and build the capacity of teams to adopt and use them effectively
- Maintaining and updating all aspects of the programme AV technology, and infrastructure to ensure the efficient and effective operation of the organization
- Act as a single point of contact for all regional AV Infrastructure design and implementation issues with the programme offices
- Act as a single point of contact for AV Infrastructure projects and equipment
- Establish the needs and expectations of clients and stakeholders
- Create the technical drawings for the AV systems and write up proper documentation for their use.
- Oversee the installation of the AV systems and troubleshooting problems as they arise
- Create and develop training documentations, videos, and user manuals and guides
- Train employees on how to use the AV system's software and tools after the installation is complete.
- Consult team leads to identify business and technology needs and to optimize the use of AV infrastructure technology
- Ensure smooth delivery and operation of the AV systems and services by monitoring performance of related technology systems, services, solutions, and processes
- Create processes and standards for selecting, implementing, and supporting operational AV technology systems
- Identify risks associated with prospective changes to AV technology systems, services and solutions, and work with Senior Management Team and other relevant staff, as needed, to develop and implement mitigation strategies
- Prepare PowerBI reports and dashboards as needed

**Here’s What You’ll Need**:

- Have a degree in Information Technology or related field
- Previously have managed the AV requirements across multiple office locations
- Have 8-10 years experience in the AV and VR industry
- Be able to support implementing and operating the various AV equipment
- Have AV field certification
- Have a good understanding of IT infrastructure and cabling
- Have a good understanding of cloud and mobile technology

Jacobs. A world where you can.
From our inclusive employee networks, to our positive mental health champions - we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good

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