Current jobs related to Delivery Station Liaison - Makkah Al Mukarramah - Afaq Q Tech General Trading

  • Logistics Associate

    7 days ago

    Al Hufūf, Eastern Province, Saudi Arabia Afaq Q Tech General Trading (Amazon) Full time

    Job OverviewAfaq Q Tech General Trading (Amazon) is seeking a highly skilled and customer-focused individual to join our team as a Delivery Station Liaison. In this role, you will be responsible for providing exceptional customer service and ensuring timely delivery of packages.You will work closely with customers, third-party couriers, and internal teams to...

  • Mekkah Public Transport Planner

    5 hours ago

    Makkah, Makkah Province, Saudi Arabia SYSTRA Full time

    Key ResponsibilitiesThe successful candidate will be responsible for:Acting as the primary liaison between the government transportation authority and delivery partners, including logistics companies, ride-sharing platforms, and e-commerce entities.Facilitating communication and collaboration between public agencies and private delivery stakeholders to...

  • Learning Business Partner, Mena Talent Development

    1 week ago

    Makkah Al Mukarramah, Saudi Arabia Afaq - Warehouse Branch Full time

    A Bachelors degree in Psychology, Sociology, HR, Management, Supply Chain or other relevant field - Proven experience in designing, developing, and delivering scalable talent development solutions - Demonstrable experience in a leadership role - Aptitude for learning and leveraging science and technology for both solution design and data analysis - Ability...

  • Customer Care Liaison

    4 days ago

    Al Ahsa Governorate, Saudi Arabia Aljabr Rent a Car الجبر لتأجير السيارات Full time

    Aljabr Rent a Car الجبر لتأجير السيارات seeks a Candidate with High Customer Service SkillsThe ideal candidate will serve as the primary point of contact between our company and its customers, ensuring exceptional service delivery and maintaining strong relationships.Key Responsibilities:Manage customer interactions, resolving complaints...

  • Museum Exhibits Curator

    7 days ago

    Makkah, Makkah Province, Saudi Arabia Client of Proven SA Full time

    Responsibilities:The Content Researcher at Client of Proven SA will be responsible for conducting in-depth research on Mecca's historical, cultural, architectural, and religious significance. This includes analyzing primary and secondary sources, such as artifacts, manuscripts, historical texts, and oral histories.Key Tasks:Conduct thorough research on...

  • Research and Content Manager

    7 days ago

    Makkah, Makkah Province, Saudi Arabia Client of Proven SA Full time

    Job Overview:The Content Researcher position at Client of Proven SA is designed to bring together a passion for Islamic history and culture with a keen eye for detail and creativity. As a key member of our team, you will work closely with subject-matter experts and stakeholders to develop engaging and educational content for museum exhibits.Key...

  • Dietary Aide Supervisor

    4 days ago

    Riyad Al Khabra, Saudi Arabia National Medical Care Full time

    Dietary Aide Supervisor Job DescriptionThe Dietary Aide Supervisor will oversee the day-to-day operations of our food services department, ensuring that patients receive high-quality meals and exceptional customer service. This role requires strong organizational skills, attention to detail, and effective communication with patients and staff.Main...

  • Digital Remittance Solutions Consultant

    6 days ago

    Riyad Al Khabra, Saudi Arabia PayTech Nexus Ltd Full time

    **Company Overview**PayTech Nexus Ltd is a leading provider of digital payment solutions, dedicated to empowering businesses and individuals alike with seamless and secure transactions.We are committed to innovation and excellence, constantly pushing the boundaries of what is possible in the world of cross-border payments.As a Senior Remittance Strategy...

  • Engagement Manager

    3 weeks ago

    Riyad Al Khabra, Saudi Arabia Nexthink Full time

    Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

Delivery Station Liaison

4 weeks ago

Makkah Al Mukarramah, Saudi Arabia Afaq Q Tech General Trading Full time

Fluent english (written/spoken)
- 1 to 2 years of experience in Customer Service
- Experience with Microsoft Office, Outlook, Word and Excel
- Self-discipline, quick learning, diligence and proactivity
- Available to travel for a week of training

Job summary

The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can deliver it to a customer as quickly as possible.

It also allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues. The job requires excellent planning skills and a strong inclination to achieve goals. Excellent individual analytical and problem-solving skills are required in order to offer timely solutions and timely deliveries.
The Delivery Station Liaison will work under limited Manager supervision, and the majority of the decisions will be taken independently and will require a high level of accuracy. Good knowledge of English is required.

Role and Responsibility
- Resolving conflicts and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to, the issues that customer present.
- Working autonomously, making complex analytical decisions with little or no guidance.
- Communicating with third party couriers
- The Delivery Station Liaison provides on-site localized customer service to enable effective realtime investigation of a parcel's location and how Amazon can deliver it to the customer as quickly as possible.- The onsite nature of the role allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues.- The Delivery Station Liaison attends regular face-to-face meetings with third party Delivery Service Providers to effectively advocate for the customer and drive re-attempts, including shipment “rescue routes” where possible.
- At ease working in a diverse group and contributing to an inclusive culture
- Previous experience in logistics roles
- Excellent performance in the current role / job

Amazon is an Equal Opportunity Employer. We firmly believe that having diversity in the workforce is critical to our success. The choices made in the selection process are based on your experience and skills.
We value your passion in wanting to discover, invent, simplify, and build.