Technical Support
7 months ago
**Lead Technical Support - Cementing**:
**Do you like working in collaborative teams and solving critical issues?**:
**Do you enjoy being part of a successful team?**:
**Join our Team**
We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our Pressure Pumping team are expertise in Cementing, Coil Tubing & Stimulation.
**Partner with the best**
This role is responsible for Post Sales support for customers. This can include repairs (both returns and field), technical support or a field service or other service request.
As the Lead Technical Support - Cementing, you will be responsible for:
- Handling customer technical requests including facilitating technical requirements for job execution.
- Managing the _design, execution & evaluation of cementing operations_.
- Presenting to senior leaders in specific technical space and on cross functional teams on how technologies contribute to overall strategy.
- Leading initiatives to _increase the utilization of the company’s commercial cementing technology_ by identifying gaps and products to meet requirements.
- Providing 24/7 support for critical operations in the field when needed
- Conducting all business activities in accordance with Baker Hughes HSE policies and compliance requirements
- Participating with and supporting the sales team tenders, quotations and commercial requirements to meet forecasted revenue targets.
- Maintaining _documentation as specified for each cementing operation_ with end-of-well reports.
**Fuel your passion**
To be successful in this role you will:
- Have a Bachelor's degree in Engineering
- Have of 7+ years of relevant work experience in technical support / as a cementing engineer
- Be able to work in a 24/7 service environment, based on an agreed shift schedule
- Have good communication skills both verbal and written in English
**Work in a way that works for you**
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- This is a shift based working pattern - Talk to us about your desired flexible working options when you apply
**Working with us**
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
**Working for you**
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.
**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.
Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
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