R97469 Technical Support Specialist

4 weeks ago

Hofuf, Saudi Arabia Baker Hughes Full time

**Job Requirements**

**Technical Support Specialist - Completions and Wellbore Intervention**:
**Do you like working in collaborative teams and solving critical issues?**:
**Do you enjoy being part of a successful team?**:
**Join our Team**

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in cased hole completions & wellbore constructions activities. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

**Partner with the best**

This role is responsible for Post Sales support for customers. This can include repairs (both returns and field), technical support or a field service or other service request.

As a Technical Support Specialist, you will be responsible for:

- Receiving and managing customer technical requests on Lower completion included but not limited to sand control, Inflow Control Devices (ICD), multi-stage frac completion
- Perform near wellbore simulations to design ICD completions and perform production optimization modeling. Further, understand petrophysical data and well logs.
- Utilizing your knowledge and experience on basic reservoir engineering fundamentals to present, explain and discuss the performance of oil and gas production and flow dynamics through ICDs to customers.
- Working independently and with a team to plan and design openhole segmented lower completion jobs with liner hangers and liner top packer systems.
- Identify most suitable openhole packers, and Liner Hanger systems/service tools for job planning
- Comparing job as-planned versus job as-executed and document any lessons learned to ensure opportunity for continuous improvement
- Working on Field Incidents related to products/services
- Participating in Incident Investigation when required, ensuring end to end process, from job planning, preparation, and execution is considered to determine the incident root cause and drive appropriate corrective actions
- Preparing detailed technical reports/proposals and investigation reports
- Performing near wellbore and dynamic simulations using commercial software packages like Netool. Experience with other programs like Eclipse, VIP, CMG etc. is an added value.
- Performing completion deployment and performance simulations like Torque and Drag, Hydraulics, Tubing movement
- Ensuring compliance with Manage the Job Cycle (MtJC) process
- Assist in the development and improvement of local operational procedures as require

**Fuel your passion**

To be successful in this role you will:

- Have a Bachelor's degree
- Have 5+ years of relevant work experience in technical support for lower completions
- Have previous experience in designing lower completions jobs involving Inflow control devises / Equalizer ICDs for minimum 5 years
- Have previous experience in reservoir or petroleum engineering
- Previous experience working in Kingdom of Saudi Arabia is preferred.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- This is a shift based working pattern - Talk to us about your desired flexible working options when you apply

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

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