Sr. Associate, Enterprise Applications
3 weeks ago
**Position Summary**:
To support the identification process of technological solutioning need for KAPSARC’s business functions, by gathering appropriate information internally and externally, to understand the required features and requirements and recommend solutions that best meet the need of KAPSARC’s stakeholders.
**Major Accountabilities**
**IT Business Requirements**
- Collaborate with KAPSARC’s internal stakeholders to identify operational objectives by understanding business function context, gathering information, evaluating output requirements and formats.
- Design workflow charts and diagrams and consolidate system requirements/ specifications for the desired solution, in order to support translating the business needs to technology solutions.
- Develop a business case capturing business requirements, identifying milestones and phases as well as developing generic guidelines to fulfill KAPSARC’s stakeholders needs.
- Keep abreast of market trends and practices for similar business requirements/ solutions, features, and costs, in order to build a case for the decision makers to consider the solution, as viable.
- Perform user acceptance testing for tools and solutions before delivery to see the overall functionality and recommend/ make modifications as applicable, to ensure the delivery of solutions that meet the expectations of KAPSARC’s stakeholders.
**Vendor Evaluations and Relations**
- Maintain productive relationships with key vendors and follow up with them on potential solutions for KAPSARC business requirements, in order to ensure timely provision of required services/ solutions.
**Policies, Systems, Processes and Procedures**
- Provide inputs to the design and implement policies, systems and procedure so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
**Innovation and Continuous Improvement**
- Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
**Reporting**
- Analyze the information and prepare reports and dashboards in a timely and accurate manner to meet the requirements, policies, and quality standards.
**Related Assignments**
Perform any other duties which the organization may require to be carried out.
**Qualifications and Experience**
**Recommended Qualifications and Years of Experience**
- Bachelor´s degree in Information Technology, Computer Science, Engineering, Business Administration, or any other related field, with 6-10 years of relevant experience, or
- Master’s degree in Information Technology, Computer Science, Engineering, Business Administration, or any other related field, with 4-8 years of relevant experience
- Proven track record of managing IT business analysis processes is a must
Professional certifications such as ITIL Foundations, Business Analyst Professional, Business Process Analysis is highly preferable
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