Customer Service Officer

**FAMA TECHNOLOGIES **is a leading and pioneer company in Hospitality and Retail for Entire GCC & Middle East having fully operated offices And with the strength of 150 - 200 well-qualified and certified staff around the regions. Fama Technologies is providing IT services, consulting for software and infrastructure. Major Services offered in IT...

As a Customer Service Executive at you will be responsible for providing outstanding customer service to our clients. Your primary role will be to ensure that our customers needs are met in a timely and professional manner and to maintain a high level of satisfaction with our services. Responsibilities : Ensure timely and accurate resolution of...

**Customer Service Specialist duties and responsibilities**: - Informing customers about products and services - Responding to customer questions - Resolving customer complaints - Suggesting solutions for common problems - Preparing documents and reports - Updating customer database - Training new customer service agents - Collaborating with the management...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

1. **Responding to Customer Inquiries:** Promptly address customer queries related to water services, billing, and account information.2. **Handling Complaints:** Investigate and resolve customer complaints regarding water quality, billing discrepancies, or service interruptions.3. **Billing and Payment Processing:** Assist customers with billing inquiries,...

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiriesExcellent phone etiquette and communication skills to interact with customers in a friendly and professional mannerProven ability to deliver high-quality customer service and enhance overall customer experienceStrong problem-solving and...

Provide support to customers over phone, email and other channels as neededProvide timely, accurate and high quality responses to service, quality, payment and platform related queries from our Taiwanese customersUnderstand service, process and business scope thoroughly to be able to upsell and cross-sell our services effectively

1. **Responding to Customer Inquiries:**Promptly address customer queries related to water services,billing, and account information.2.**Handling Complaints:** Investigate and resolve customercomplaints regarding water quality, billing discrepancies, orservice interruptions.3. **Billing andPayment Processing:** Assist customers with billing inquiries,explain...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements**. - Excellent communication...

Communication skills: The ability to communicate effectively with customers via phone, email, and face to face, and understand their needs and guide them effectively.Deep understanding of products/services: The ability to understand the details of the products or services a customer offers and how to use them to achieve their goals.Creative Solutions: The...

Customer Communication: Respond to customer inquiries promptly and empathetically via phone, email, chat, and potentially social media channels.Troubleshooting: Investigate and resolve customer issues related to products, orders, accounts, and technical difficulties.Product Knowledge: Gain in-depth understanding of moCal products and services to provide...

Strong customer support andcustomer satisfaction skills with experience in managing customercomplaints and inquiriesExcellent phoneetiquette and communication skills to interact with customers in afriendly and professional mannerProven abilityto deliver high-quality customer service and enhance overallcustomer experienceStrong problem-solving...

Job SummaryJobs at this level are responsible for managing customer service team, supporting operations planning, resolving complex/technical customer queries and driving action plans to address the issue. In addition, they are responsible for analyzing billing and collections process; analyzing risk involved and mitigate risk.Key ResponsibilitiesCustomer...

Job SummaryJobs at this level are responsible for managing customer service team, supporting operations planning, resolving complex/technical customer queries and driving action plans to address the issue. In addition, they are responsible for analyzing billing and collections process; analyzing risk involved and mitigate risk.Key ResponsibilitiesCustomer...

Customer Communication: Respond tocustomer inquiries promptly and empathetically via phone, email,chat, and potentially social mediachannels.Troubleshooting: Investigate andresolve customer issues related to products, orders, accounts, andtechnical difficulties.Product Knowledge: Gainin-depth understanding of moCal products and services to provideaccurate...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - fingerprint scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services - **Other Requirements**. - Excellent communication...

Good English levelExcellent communication skills in (written and verbal)Ability to communicate correctly and clearly with all customersGood comprehension skills - ability to clearly understand and state the issues customers presentAbility to concentrate - follow customers issues without distraction to resolutionGood composition skills - ability to compose a...

The Role - Analyze complex issues and develop innovative solutions to address client challenges. - Collaborate with cross-functional teams to gather relevant information and data. - Conduct in-depth research to gain insights into industry trends and best practices. - Prepare detailed reports, presentations, and recommendations for clients and internal...

We are an international market research consultancy operating across the Middle East, currently looking for part-time customer experience evaluators who are residing in **Riyadh, Saudi Arabia**, to assess the customer service standards in several interesting venues. ** This is a Part-Time Job ** Your main task will be to pose as a real customer and...