IT Manager Retail
3 weeks ago
Working with cross-functional departments to support business to plan, execute, implement, and enhance retail systems.
- Recommends and coordinates implementation of changes in processing procedures.
- Creating and maintaining tools and reports
- Lead and provide direction to Retail Systems Trainer and Retail Project Coordinator.
- Coordinate Apropos Store creation and POS configuration documents for new stores.
- Provide tier II retail support issues escalated by the helpdesk.
- Review daily systems logs and resolve issues.
**JOB REQUIREMENTS**
- Excellent interpersonal, verbal, and written communication skills with the ability to present technical information in a non-technical fashion.
- Relevant knoledge of Symphony and ERP Oracle
- Strong leadership, communication, troubleshooting and problem solving skills.
- Critical thinking, strong analytical skills, providing innovative solutions with accessible technology.
- Ability to identify issues, recommend and implement strategies to resolve problems, and manage issues to escalation effectively.
- Strong integration skills, with the ability to coordinate all aspects of project
- Ability to handle multiple tasks with ease, set appropriate priorities, and manage timelines effectively while paying strict attention to detail.
**Education And Experience**
- Education - Degree Preferred (IT related discipline)
- Minimum 7 years related Retail Systems experience
- Experience working with Planning, Merchandising, Allocations and Warehouse Management and Retail POS Systems.
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