Key Account Manager

2 days ago

الرياض, Saudi Arabia Sandoz Full time

**Major accountabilities**:

- Sets business plans, priorities, budgets and performance objectives for assigned Key Accounts, to be approved by the KAM Head
- Ensures cross-functional understanding of these KAM plans with Marketing, Commercial, Market Access and other key functions.
- Allocates resources across Key Accounts to meet the business plan.
- Ensures fulfilment of contractual obligations with Key Account customers.
- Acts as point of integration for services across the Sandoz portfolio in specific Key Accounts.
- Ensures achievement of the Key Account Plans and delivery of the required financial results, while always focusing on opportunities and accounts potential.
- Provides expert insight into the local healthcare system, legislation and their impact on Key Accounts.
- Builds and sustains long term customer partnerships with Key Accounts that create mutual value.
- Ensures access and influence to Key Account and legislative decision-makers in order to achieve a favourable position for the Sandoz portfolio.
- Performs and reports on competitive intelligence activities on Key Accounts.
- Runs or works on projects that develop KAM capability throughout the Country.
- Provides leadership, mentoring and coaching to assigned KAM associates.

**Key performance indicators**:

- Development and implementation of value-based solutions with designated Key Account customers.
- Delivery of results for own Key Accounts, whether institutional or commercial.
- Achieving the Key Account Plans and delivery of the required financial results.
- Effective business relationship with own Key Accounts to deliver current and future business opportunities.
- Development of a customer-centric focus within the Sandoz teams working on own Key Accounts; overall alignment of cross-functional teams and any resources from other functions with the Key Account agenda for own accounts.
- Performance management of any assigned KAM associates.

**Minimum Requirements**:

- Handling quality metrics & issues.
- Team management experience is preferred.
- Sales experience in multinational companies.
- Key account management experience.
- Clinical Trial Design, Data Review & Reporting.
- Innovative & Analytical Technologies

**Work Experience**
- 3-4 years’ operational experience in customer-facing roles with some Commercial leadership including Key Account Management experience.

**Education Background**
- University degree in Science or Business further postgraduate qualification or MBA is a plus

**Skills**:

- Account Management.
- Accountability
- Collaboration
- Commercial Excellence
- Competitive Intelligence
- Compliance
- Crm (Customer Relationship Management).
- Customer Engagement
- Ethics
- Healthcare Sector
- Market Development
- Problem Solving Skills
- Revenue Growth
- Selling Skills
- Value Propositions
- Process Education

**Languages**:

- Fluent in Country local language and in English.

**Why Sandoz?**

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, touched the lives of almost 500 million patients last year and while we are proud of this achievement, we have an ambition to do more

With investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

The future is ours to shape

**Commitment to Diversity & Inclusion**:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

**#Sandoz**

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