Technical Support Agent

**Responsibilities**: - Administer contact centre technology and communication tools including voice and non-voice channels. - Provide effective installation, maintenance, and support for communication, telephony and IP network equipment. - Support home agents along with the companys contingency plan. - Proactively maintain facility-based telephone and...

A well-established Customer Care BPO company, operating in the Saudi Market since 2010, is seeking seeking a highly motivated and skilled IT Helpdesk Agent to join their talented team. This is an exciting opportunity to contribute to the success of our organization by providing exceptional IT support to our internal users. **Responsibilities**: - Provide...

**Do you have a knack for solving technical issues? Become our next Technical Support Specialist!** **About Our Client**: We are hiring for an innovative software company in KSA that provides exceptional technical support services. This company is committed to ensuring the success and satisfaction of its clients through reliable and efficient...

**Mozn is the leading AI solutions and product firm and a trusted analytics partner for the largest corporate and government organizations in the region. Through our work and proprietary technology in Risk and NLU, we transform the way our clients work and build long-lasting institutional AI knowledge within Mozn and the region.**: **As a Technical Support...

We are currently seeking a **Technical Support Engineer** to join our team at **ZIWO - KSA Team**.** About ZIWO: **ZIWO** connects users across 145 countries, including the GCC, enabling instant expansion into new markets. **Technical/Interpersonal Competencies**: - Knowledge of Object-Oriented Programming (OOP) - Outstanding customer-service skills and a...

At TalPod, we are a team of exceptional Software Engineers who thrive on solving complex software challenges. Our passion lies in building great software and nurturing the brightest talent to become world-class engineers. We are looking to hire a junior-level engineer for this role for one of our partners, one of Saudi's most successful and large...

Review customer information, specifications, drawings, and other applicable details to determine requirements for design of system - Perform all necessary calculations and analysis, interpretation of data and pressure drop and flow analysis, etc. as required - Responsible for preparation of project specific method statements in line with scope of works,...

Role Description **Qualifications**: Saudi Nationality Only. Diploma degree in Information Technology, Computer Science or related field Technical Support and Troubleshooting skills Analytical skills to collect, analyze, and interpret data Customer Support skills with a focus on customer satisfaction Excellent written and verbal communication skills in...

Providing service and support to all end users. - Publish and distribute updates, patches, and service packs based on change requests Approved for end-user devices. - Utilize the current service management system and update the service desk on tickets Customized. - Install and configure new end user devices - Providing the service in transporting end-user...

**Company Description** At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries...

Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of information. - Coordinate...

**Job Purpose**: Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of...

Pipeline requisition We are looking for a full-time, **French speaking** **Visa Application Agents** who will directly report to the **Center Manager.** **Hiring in 3 Locations**:Riyad, Jeddah & Al Khobar** - **SAUDI ARABIA** In case you fit the requirements don't miss a chance to apply. Agent has the responsibility for handling Visa Applications in...

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average. Were looking for a **Contact Center Agent.** Key Responsibilities: - Handle contact center departments inbound and outbound calls including Sales and...

Junior Technical Support Engineer **Responsibilities**: - Respond to customer technical assistance requests for network security and endpoint products - Diagnose and report product issues for a Linux-based network security appliance - Diagnose and report product issues for Windows-based server, Linux-based server and multi-platform endpoints - Advise...

**Job Purpose** We are looking for a **Tamheer Trainee** (**training program for six months**) as a Technical Support Specialist. You will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer...

**Our Culture**: At STS we are proud of our culture and how it drives everything we do. We are looking for individuals who share our values and want to be part of a unique and engaging culture that revolves around collaboration and innovation. If you are looking for a role where you can drive engagement and excellence across teams through commitment and...

Req ID:453415 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter...

As a **Technical Support** for a bulk SMS company, to be responsible and accountable for the smooth running of the computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of the company’s computing needs position: **Key Roles & Responsibilities**: - Identifying...

A Guest Service Agent answers hotel telephone and directs calls appropriate extension or room. Clearly communicate with guests regarding hotel information and emergencies. Contacts hotel executives and city services in cases of emergency. Positive initial contact point (telephone) in the hotel and optimal / efficient service. **What will I be...