Technical Support Agent
5 days ago
We are seeking a skilled Technical Support Agent to join our team at Perfect Presentation in Riyadh, Saudi Arabia.
About the RoleThis is an exciting opportunity for individuals who enjoy troubleshooting technical issues and providing top-notch customer service.
Responsibilities:- Assist customers with technical issues related to products and services.
- Respond to customer inquiries and resolve issues promptly and professionally.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure seamless issue resolution.
- Upsell relevant products and services to enhance customer satisfaction.
- Stay informed about product updates and company policies.
- Adhere to established call center scripts and guidelines.
- Achieve and maintain high standards of customer satisfaction, productivity, and quality.
- Prior experience in a similar role is desirable.
- Fluent communication skills in Arabic and English.
- Solid analytical and decision-making abilities.
- Capacity to work under pressure and adapt to changing circumstances.
- Detailed focus and accuracy in record-keeping and task completion.
- Aptitude for prioritizing multiple tasks simultaneously.
- Professionalism and flexibility in scheduling.
- Competence in utilizing call center software and computer systems.
- Familiarity with customer service principles and best practices.
Perfect Presentation offers a comprehensive compensation package that includes a competitive salary, opportunities for career growth, and a dynamic work environment.
-
Phone Support Agent
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia RADCARE Full timeWe are looking for a dedicated Phone Support Agent to join our team at RADCARE. As a Phone Support Agent, you will be responsible for providing top-notch customer service to our clients.Job SummaryThe ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.ResponsibilitiesResponding to...
-
Business Development Representative
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia International Agent Trading Co. Full timeWe are seeking a Business Development Representative to drive revenue growth at International Agent Trading Co.Job Summary:This role involves managing customer relationships, identifying new business opportunities, and providing technical support to clients.Key Responsibilities:B2B SalesCustomer Relationship ManagementProject IdentificationTechnical...
-
Insurance Agent
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Insurance Authority Full timeRoles and responsibilities Identify and assess risks, evaluate the procedures implemented by insurance agency companies, and ensure compliance with relevant regulations.Support the insurance agency sector's compliance with applicable laws, regulations and guidelines and coordinate with the Enforcement Department and the Inspection and Control Department to...
-
Aviation Technical Support
17 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Spectrum Technical Services Inc Full timeSpectrum Technical Services, Inc. is a leading provider of technical services to the aviation industry.Hydraulic Systems SpecialistWe are seeking an experienced technician to join our team as a Hydraulic Systems Specialist.The selected candidate will be responsible for maintaining, repairing, and overhauling aircraft pneumatic and hydraulic systems, as well...
-
Insurance Sales Agent
21 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Abroad Work Full timeInsurance Sales Agent vacancy in Riyadh Saudi ArabiaInsurance Sales Agent - Riyadh, Saudi ArabiaInsurance Sales Agent - Riyadh, Saudi ArabiaWe are seeking highly motivated and driven individuals to join our team as Insurance Sales Agents in Riyadh. As an Insurance Sales Agent, you will be responsible for selling insurance policies to clients and providing...
-
Account Manager
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia International Agent Trading Co. Full timeWe are looking for a highly motivated Account Manager to manage our customer relationships and drive business growth at International Agent Trading Co.Job Description:Manage existing customer accounts to ensure satisfaction and identify opportunities for new and ongoing projects.Key Responsibilities:Customer Relationship ManagementProject...
-
Client Relationship Manager
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia International Agent Trading Co. Full timeWe are hiring a Client Relationship Manager to manage our customer relationships and drive business growth at International Agent Trading Co.Job Description:Develop and maintain strong relationships with existing customers to ensure satisfaction and identify opportunities for new and ongoing projects.Key Responsibilities:Customer Relationship...
-
Technical Salesperson
21 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia International Agent Trading Co. Full timeFounded in 1974 and expanded its operations in 2006 to include Inspection Services, third-party Auditing, and Trading Services. Over the years, we have diversified our expertise to incorporate Civil Material Testing, Geotechnical and Geophysical services, Non-Destructive Testing, Mechanical and Destructive Testing, Calibration Services, Training, and...
-
Sales Professional
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia International Agent Trading Co. Full timeWe are seeking a dedicated Salesperson to join our team at International Agent Trading Co.Position Overview:The successful candidate will be responsible for managing follow-ups with existing customers, building strong relationships, and identifying opportunities for new and ongoing projects.Key Responsibilities:Customer Engagement: Proactively contact...
-
Insurance Agent Vacancy
17 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Abroad Work Full timeAbroad Work is seeking a highly motivated and driven individual to fill the role of Insurance Sales Agent in Riyadh. As an Insurance Sales Agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.This is an exciting opportunity for individuals who are looking to start their career in the...
-
Senior Manager, Technical Support
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Snowflake Inc Full timeBuild the future of the AI Data Cloud. Join the Snowflake team.Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building...
-
Customer Support Supervisor Position
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeAbout the Position: We are looking for a highly motivated and experienced customer service professional to join our team as a Shift Leader. In this role, you will be responsible for leading a team of customer service agents during rotating shifts, providing guidance and support to help them deliver exceptional service. Your primary focus will be on...
-
Senior Commissioning Agent
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia WSP Global Inc. Full timeWe are WSP Global Inc., a leading engineering and professional services consulting firm.About the RoleWe are seeking an experienced Senior Commissioning Agent to join our team. This key position will be responsible for managing the commissioning activities of various building construction projects throughout the design, construction, and warranty phases.Key...
-
Electrical Engineer
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Lucy Group Full timeJob OverviewWe are seeking an experienced Sales and Marketing Coordinator to join our team at Lucy Group. As a key member of the sales team, you will be responsible for supporting the sales process by providing technical expertise and assistance throughout.Main Responsibilities:Customer Management: Understand and address customer needs, prepare technical...
-
Shift Lead in Customer Support Team
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeAbout the Role: As a Shift Leader at Keeta, you will play a critical role in shaping the customer experience for our clients. You will lead a team of customer service agents during rotating shifts, providing guidance and support to ensure they deliver exceptional service. Your primary focus will be on monitoring agent performance, identifying areas for...
-
SOFITEL Engineering Maintenance Agent
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full timeAbout the PositionThis Maintenance Agent-Technician role is critical to the operational efficiency of the hotel. The key duties and responsibilities are listed below:Main ResponsibilitiesComprehensive knowledge of the hotel's various mechanical systems is required.Operational control of the BMS system.Daily checks on gas, fuel, and water consumption...
-
Sales Agent
21 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dailymealz Full timeWe are looking for an enthusiastic Sales Agent to join our team. As a part of the sales team, you will act as an ambassador of Dailymealz by being the point of contact between business and prospective customers in order to drive sales. You will be responsible for educating prospective customers while supporting existing clients with information and...
-
IT Support Specialist
18 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Salehiya Healthcare Full timeJob DescriptionSalehiya Healthcare is a leading Saudi Arabian company specializing in distributing pharmaceuticals, medical equipment, and healthcare supplies. We are seeking an IT Support Specialist to maintain strong customer relationships and improve our IT services.Maintain effective communication with customers through prompt and efficient issue...
-
Technical Support Professional
7 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia OSI Systems, Inc. Full timeJob OverviewWe are seeking a highly skilled Technical Support Professional to join our team in Riyadh, Saudi Arabia. As a key member of our Cargo service team, you will be responsible for providing technical support and assistance to our customers and internal stakeholders.Key Responsibilities:Provide technical support and troubleshooting services for our...
-
Technical Support Director
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full timeThe Technical Support Director position at Adobe is responsible for delivering exceptional technical support services to our Ultimate Support plan customers. This role requires a strong understanding of technical support principles and practices, as well as excellent leadership and communication skills.Your Key Responsibilities Will Include:Leading a team of...