Services Desk Executives

3 weeks ago


Jeddah, Saudi Arabia Devsinc Full time

A Saudi-based 3rd party company is urgently looking to hire "Services Desk Executives". Here are the position details:
Required Experience with Telco: 1-5 Years

Total Positions: 10

Qualification: BS/MS in Electronics/Electrical/Telecommunication

Cisco, Juniper certification would be a plus

Salary Bracket: 7,000-10,000 SAR per month

Services for this tole fall under five main categories including:
Data

Internet

Connectivity (Transmission and capacity),

Data Centre Whitespace/Colocation Service

Other Transit Services

Other responsibilities include:

- Managing faults for IPLC, DIA, L2/L3 VPN, VPLS, OTN, SDH, DWDM services.
- Handling tools like RTTS, RMS, Granite, TMF, TFS, or any additional telecom industry tools.
- Ensuring services performance (SLA/KPI's report), Reports (RFO, RCA, availability, etc.
- Troubleshooting and fault analysis skills in addition to office tools e.g. MS Office.
- Should have expertise in optimal transmission (Submarine, terrestrial) and IP (CISCO/Juniper) is preferable.

The company will be taking care of visa process.

**Salary**: ﷼7,000.00 - ﷼10,000.00 per month

Ability to commute/relocate:

- Mecca: Reliably commute or planning to relocate before starting work (required)


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