Services Desk Executives
3 weeks ago
A Saudi-based 3rd party company is urgently looking to hire "Services Desk Executives". Here are the position details:
Required Experience with Telco: 1-5 Years
Total Positions: 10
Qualification: BS/MS in Electronics/Electrical/Telecommunication
Cisco, Juniper certification would be a plus
Salary Bracket: 7,000-10,000 SAR per month
Services for this tole fall under five main categories including:
Data
Internet
Connectivity (Transmission and capacity),
Data Centre Whitespace/Colocation Service
Other Transit Services
Other responsibilities include:
- Managing faults for IPLC, DIA, L2/L3 VPN, VPLS, OTN, SDH, DWDM services.
- Handling tools like RTTS, RMS, Granite, TMF, TFS, or any additional telecom industry tools.
- Ensuring services performance (SLA/KPI's report), Reports (RFO, RCA, availability, etc.
- Troubleshooting and fault analysis skills in addition to office tools e.g. MS Office.
- Should have expertise in optimal transmission (Submarine, terrestrial) and IP (CISCO/Juniper) is preferable.
The company will be taking care of visa process.
**Salary**: ﷼7,000.00 - ﷼10,000.00 per month
Ability to commute/relocate:
- Mecca: Reliably commute or planning to relocate before starting work (required)
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