Head of Customer Experience and Digital Services

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

**Johnson & Johnson** Johnson & Johnson Medical Devices is recruiting for a Customer Service Key Account Representative to be in Saudi Arabia, Jeddah. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to...

Support customer experience unit by performing end-to-end analysis of member journey, member profiling and member engagement. - Support cross-functional projects with PA to produce analysis of incorrect PA rejections. - Oversee Customer Experience Delivery implemented solutions to enhance customer journey. - Broaden the customer experience journey with the...

**Turning Taste into Triumph: Leading Food Service Sales to Savory Success!** Location: Jeddah, Saudi Arabia **About the position** We have an excellent opportunity available for an experienced Food Service Channel Head to make a difference at Upfield in the strategically important market of Saudi Arabia. This Country is the priority market for Upfield in...

Location: Jeddah (relocation required) About Rahal Venture Builders: Rahal Venture Builders is a leading company specializing in the catering and food service industry. With a strong commitment to quality and innovation, we have established ourselves as a trusted name in the market. Our F&B Division offers a wide range of culinary services, including...

**Job description** Location: Jeddah (relocation required) About Rahal Venture Builders: Rahal Venture Builders is a leading company specializing in the catering and food service industry. With a strong commitment to quality and innovation, we have established ourselves as a trusted name in the market. Our F&B Division offers a wide range of culinary...

**Key Accountabilities**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution -...

Key responsibilities: - Overseeing and assessing customer service staff activities and providing them with regular performance-related feedback. - Strategizing and monitoring the daily activities of customer service operations, including preparing of customer service team duty rosters, scheduling annual leave for staff etc. - Assisting customer service...

**Head of Growth - Ocean Freight (OFR)** Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste...

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns. نوع الوظيفة:...

The job of a Head Chef often involves interaction with people, whether they’re interviewing staff, dealing with suppliers or giving orders to other Chefs so they need to posses excellent interpersonal skills. In addition, a successful Head Chef will also have various prerequisite skills and qualifications that can include: - The ability to constantly...

Define a user-centric design model to increase user experience and engagement. - Harness customer data and feedback to deeply understand customer preferences, behaviors and pain points. - Develop comprehensive customer behavior profiles and segmentation strategies to tailor experiences for different customer segments. - Implement transformation practices...

Job opportunitie A company based in Jeddah Saudi Arabia, looking for: - digital marketers (Remotely) **Requirements**: - 1-2 years experience in - Digital marketing - Media buying - Content writing - Fluent English is important - Can join immediately **Job Types**: Full-time, Contract **Experience**: - Marketing: 1 year (preferred)

Collect and clean data from various sources - Analyze data using statistical methods and data visualization tools - Interpret results and provide actionable insights to stakeholders - Data analysis reports and dashboards - Insights that drive strategic decision-making - Enhanced data-driven decision-making across the organization - Design and create custom...

You’re energized by challenges, creative brand-buildingand great coffee? The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Saudi Arabia!** - **Open to Residents Across Saudi Arabia_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Saudi Arabia!** - **Open to Residents Across Saudi Arabia_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards...

**Exciting Opportunity: Become a Customer Service Evaluator/Mystery Shopper in Saudi Arabia!** - **Open to Residents Across Saudi Arabia_ **Are you ready to embark on a rewarding journey while shaping exceptional customer experiences???** **About Us**: Join our esteemed international market research consultancy in enhancing customer service standards...

**Contract type** **Regular / Permanent*** **WHO WE ARE** we have been acting in support of our clients and partners to deliver essential services that protect and improve the quality of life wherever we operate. United by a passion for our work as well as our inclusive culture and team spirit, we innovate to conserve water and create value from wastes, in...

**Join our Team**: **About this opportunity**: We are now looking for a key member to join our Managed Services team! As a member of our MS Customer Leadership Team responsible for Service outcomes & ownership you will report to MSCOO and be accountable for the financial, operational and delivery performance of the operations assurance and broadcast...