Service Delivery Manager

DeepSource is seeking a highly skilled Services Delivery Manager to join our team. As a Services Delivery Manager, you will be responsible for overseeing the successful delivery of services to our clients. You will work closely with cross-functional teams to ensure the timely delivery of projects, manage client expectations, and drive customer...

Continuously enhance and improve the Service Management Model - Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary - Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviews -...

**Company Description** Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to...

The Service Delivery Manager provides governance, direction & assurance to customers and Help AG with respect to transition, onboarding of customers and delivery of Managed Security Services (MSS) and the associated deliverables, ensuring delivery to the appropriate standard and quality. The role will require professional communication, reporting and...

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we...

**Description**: invenioLSI is the world’s #1 independent SAP consultancy and implementation partner for Public Sector and Services organizations. Our domain specialties include Government, Local Authorities, Policing, Healthcare, Education, Public Transport, and Tax, with a niche and established position within the Media & Entertainment...

**About this opportunity**: We are now looking for a Service Delivery Manager who will be responsible for ensuring the correct and proper delivery of customer support services to our customers. In this role, you will be responsible for the financial and commercial performance of delivered customer support services. You will also ensure that agreed margins...

Additional details **Level** - P4**Requirement location** - Saudi Arabia - Riyadh**Number of Position** - 1**Employment type** - ML**Cluster/Group** - Microland Delivery**Business Unit** - EMEA**Department** - EMEA**Job Description**: Required Skill Functional - IT Operations Management|Service Portfolio Functional - IT Operations Management|Financial...

The Role - The Service Delivery Manager ensures seamless service delivery, high customer satisfaction, and adherence to service level agreements. - Key responsibilities include overseeing the service delivery process, resolving issues, and driving continuous improvement. - This role involves developing and implementing procedures, monitoring performance, and...

Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively and in line with contractual obligations. - Collaborate with technical design teams to set standards for software, hardware, and security. - Analyze third-party as well as internal processes and creating strategies for service delivery optimization. -...

**WHO WE ARE** Powered by Cenomi Group, we are a new and independent venture, focused on building the leading lifestyle e-commerce platform in MENA. We're a tight-knit founding team with diverse experiences and backgrounds, but with a united passion for creating inspiring solutions for consumers and retailers. Join our mission to create a true omni-channel...

About the opportunity **Responsibilities**: - Defining the strategic direction of your team and you will contribute to the technical strategy for the entire Hungerstation consumer products. - You will guide and coach an exceptional team of engineers, mentoring them in technical and non-technical aspects and lead them to build stable, scalable and reliable...

**Job Title**: Service Delivery and Operations Manager Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully...

We are looking for **Service Delivery Expert **to support our team on our prestigious projects. - The Service Delivery Expert with a minimum of 6+ years’ technical and management experience will oversee the pre-launch and commercial phases of the O&M Contractors’ activities to verify that all the contractual requirements are fully met. - The Service...

We are looking for Service Delivery Expert to support our team in Riyadh for Metro Project. - The Service Delivery Expert with a minimum of 6+ years’ technical and management experience will oversee the pre-launch and commercial phases of the O&M Contractors’ activities to verify that all the contractual requirements are fully met. - The Service Delivery...

About the opportunity We’re all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment; and hire those who can thrive in an e-commerce culture. **Your responsibilities**: - Proactively gathers requirements, specifies pragmatic solutions incorporating the requirements at domain level - Clearly defines goals in...

As a Head of Service Delivery within the Digital Services organisation, you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies. In this people leadership role in the operational organization, you will collaborate to ensure that work is...

About the opportunity We’re all about bringing on the smartest minds as we continue to grow in a fast-moving and agile environment; and hire those who can thrive in an e-commerce culture. **Your responsibilities**: - Proactively gathers requirements, specifies pragmatic solutions incorporating the requirements at domain level - Clearly defines goals in...

Service Delivery Coordinator Do you enjoy leading a team that provides a high-quality service for our customers? Do you love collaborating with teams to solve complex problems? **Join our growing team** We are leading the market in Completion and Wellbore construction. Our innovative solutions improve efficiency, production and maximize reservoir value....

Service Delivery Coordinator Do you enjoy leading a team that provides a high-quality service for our customers? Do you love collaborating with teams to solve complex problems? **Join our growing team** We are leading the market in Completion and Wellbore construction. Our innovative solutions improve efficiency, production and maximize reservoir value....