Service Delivery Coordinator

5 months ago

Riyadh, Saudi Arabia Baker Hughes Full time

Service Delivery Coordinator

Do you enjoy leading a team that provides a high-quality service for our customers?

Do you love collaborating with teams to solve complex problems?

**Join our growing team**

We are leading the market in Completion and Wellbore construction. Our innovative solutions improve efficiency, production and maximize reservoir value. Our Field Services team works onsite with our customers to support the on-site operations and planning of our industry-leading products.

**Partner with the best**

As the Service Delivery Coordinator, you will ensure that Baker Hughes maximizes its short and long term revenue and profit opportunities. You will ensure flawless execution, on-time delivery and contract adherence. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator, you will be responsible for:

- Coordinating and monitoring all job activities for our business to ensure successful completion
- Handling the scheduling and dispatching of resources in line with job requirements to provide effective support
- Managing client relationships through being the primary contact for job preparation, execution and close out
- Ensuring prompt escalation of issues that can impact service delivery to ensure delivery of clients objectives
- Ensuring assigned contracts and quotes are fully understood and invoices are correctly issued to prevent revenue leakage

**Fuel your passion**

To be successful in this role you will:

- Have a Bachelor Degree or equivalent
- Have a minimum of 5 years of experience in total
- Have a minimum of 4 years of experience in completions and liner hanger operations
- SAP experience is preferred
- General computer and Microsoft office experience is preferred.
- Demonstrate effective communication, interpersonal and leadership skills with the ability to influence others and lead teams
- Have good leadership capabilities and ability to manage and coordinate field activities

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Please discuss your preferred working patterns with the recruiter during the process

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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