L2 Support Technician
5 months ago
Location: Saudi Arabia / SA
- Employment Type: Full Time
- Job ID: 33718
**Who we are**:
Evolvice is a German nearshore service provider with branches in Egypt, Ukraine, Portugal and KSA. Founded in 2012, Evolvice has a strong technical background and business domain knowledge, combining software engineering and Agile methodology, leading its’ clients' path to digital transformation. Headquartered in the heart of the automobile industry, Stuttgart (Germany), our expertise stretches from automotive, healthcare, travel, financial, governmental, and insurance to manufacturing industries.
Our team is over 50 people including web (C#/.NET, Java, JS) & mobile (iOS/Android/Ionic) developers together with business analysts, project managers, QA, and support staff. Our corporate culture is characterized by agile processes, autonomous teams without hierarchies, as well as openness and transparency - both internally and with our clients. Currently, we are searching for L2 Support Technician to join the big team of professionals. We are looking for an active, responsive, and devoted person
Full technology stack on the project - Laravel, PostgreSQL, RabbitMQ, ReactJS, VueJS, NextJS, WebSocket, Nginx, Docker.
**Your Mission**:
- Troubleshoot, diagnose, and resolve escalated technical support tickets from Level 1 technicians.- Implement solutions to restore functionality and optimize performance.Provide technical guidance and support to end-users on complex issues.Document all troubleshooting steps and resolutions for future reference.Stay up-to-date on the latest technologies and industry best practices.Escalate unresolved issues to senior technicians when necessary.Maintain a positive and professional demeanor while interacting with customers.
**Your Profile**:
- A minimum of 3+ years of experience in a technical support role, preferably in an L2 or similar capacity.
- Strong understanding of networking concepts (TCP/IP, DNS, DHCP, etc.).
- Experience with server administration (Windows Server, Linux, etc.) is a plus.
- Working knowledge of common network security best practices.
- Excellent analytical and problem-solving skills.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Excellent time management and organizational skills.
**Work Setup**:
- Location: #Maadi
- Work Model: Hybrid (2 days from office-3 from home)
- Working Hours: Flexible
- Fridays and Saturdays are off
**Perks and Benefits**:
- A basic monthly net salary determined by the experience
- Social and Medical Insurance
- Salary reviews after Trial Period based on performance
- Unlimited drinks at the office
- An amazing accessible office in Maadi with a Relaxing Outdoor Garden.
- Career and skills development
- Last but not least an AMAZING team
-
Network Engineer
5 months ago
المملكة العربية السعودية, Saudi Arabia Tech Domain Full timeWe are looking for an IT & Network Support Engineer/Technician to support tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays). Tasks will be L1 & L2 IT/Networking related...
-
Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Persistence Recruitment Full timeJawraa, a leading Saudi Digital Transformation company, is seeking a Technician for our client's Public Investment Fund (PIF) 64 Billion SAR Culture and Tourism Destination Giga-Project in Riyadh. As a Technician, you will be responsible for installing, fixing, and maintaining hardware and software, troubleshooting user issues, manning the help desk, and...
-
Aviation Life Support Equipment Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Akima Full time**Work Where it Matters** Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Pinnacle Solutions **,** the work you do every day makes a difference in the lives of our...
-
Engine Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Akima Full timeEngine Technician Summary **Title**: Engine Technician **ID**: 045-023 **Location**: Tabuk, Saudi Arabia Description **COMPANY DESCRIPTION** Pinnacle is seeking an Engine Technician to support our International business area. Pinnacle, headquartered in Huntsville, AL, is a leading innovator, developer, and provider of defense and aerospace products...
-
Avionics Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Akima Full timeAvionics Technician Summary **Title**: Avionics Technician **ID**: 074-023 **Location**: Tabuk, Saudi Arabia Description **COMPANY DESCRIPTION** Pinnacle, an Inc. 5000 fast-growing company, is seeking an Avionics Technician to support our team in Saudi Arabia. Pinnacle, headquartered in Huntsville, AL, with locations all over the US and...
-
Hydraulic Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Blue Hat HR Services Full time**Job brief**: Are you skilled in hydraulic systems maintenance, troubleshooting, and repair, then you are the one we are looking for! As a Hydraulic Technician, you will be responsible for ensuring the proper functioning and maintenance of hydraulic equipment and systems This is an exceptional opportunity to grow with a **leading Irish construction/Oil &...
-
Hardware Technician
7 months ago
المملكة العربية السعودية, Saudi Arabia Almarai Full timeHardware Technician, Buraidah, Saudi Arabia **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: The Hardware Technician will be responsible to facilitate the...
-
Aviation Life Support Equipment
5 months ago
المملكة العربية السعودية, Saudi Arabia S3, Inc. Full timeJob Code: **4186** **_Team GDC is _**_seeking an Aviation Life Support Equipment (ALSE) Technician to support contracts with the Kingdom of Saudi Arabia._** **This is an overseas position.** Functions as the Aviation Life Support Equipment (ALSE) manager under the direction of the ASB Production Control Manager. Performs technical inspections, tests,...
-
Avionics Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Vinnell Arabia Full time**Position** - AVIONICS TECHNICIAN**Req Code** - 3445-008**Location** - KHASHM AL AN**Grade** - V-46**Basic Functions** - Performs duties as an aircraft Avionics Technician under the direction of the assigned Lead. Performs aircraft navigational and avionics repair maintenance on aircraft components. Performs maintenance on the electrical components...
-
Rigline Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Nabors Industries Full timeRigLine Technician (Saudi Operations) - (Requisition ID: 24000041) Description **JOB Summary**: Rigline24/7 RigCloud Support Technicians are Nabors front line technical support experts for NDS products, to include RigCloud and Smart Products. The ability to gather information, diagnose problems, and resolve issues is the technician’s primary task. The...
-
Hvac Technician
6 months ago
المملكة العربية السعودية, Saudi Arabia Grand Millennium Tabuk Full timeAs a HVAC Technician at Grand Millennium Tabuk, you are responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems. **Key Job Responsibilities**: - Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems. - Collaborate with the engineering team to ensure optimal HVAC system...
-
Hvac Technician
6 months ago
المملكة العربية السعودية, Saudi Arabia Millennium Hail Full timeAs a HVAC Technician in Millennium Hail, you are responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems. **Key Job Responsibilities**: - Install, maintain, and repair heating, ventilation, and air conditioning (HVAC) systems. - Collaborate with the engineering team to ensure optimal HVAC system...
-
Generator Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia TDX Full timeTDX Global Solutions, LLC (TDXGS) is the premiere service provider for critical prime and standby power generation and power distribution systems world-wide. For seven consecutive years TDX Global Solutions has been chosen and trusted to provide Power Operation and Support (O&S) services for some of the most critical military defense systems in current...
-
Power Plant Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Akima Full timePower Plant Technician Summary **Title**: Power Plant Technician **ID**: 072-023 **Location**: Tabuk, Saudi Arabia Description **COMPANY DESCRIPTION** Pinnacle, a 100% employee-owned, Inc. 5000 fast-growing company, is seeking a Power Plant Technician to support our Services business area. Pinnacle, headquartered in Huntsville, AL, with locations all...
-
Hardware Technician
7 months ago
المملكة العربية السعودية, Saudi Arabia Almarai Full timeHardware Technician, Hail, Saudi Arabia **The Company**: An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group. **About the Role**: The Hardware Technician will be responsible to facilitate the...
-
Irrigation Technician/plumber
5 months ago
المملكة العربية السعودية, Saudi Arabia MK re consulting & services Full time**Job ID**: WFS 039 **Job Title**: Irrigation Technician/Plumber **Location** : Neom, Saudi Arabia The job of Irrigation Technician is done for the purpose/s of maintaining irrigation and water conveyance (potable or reclaimed) systems; determining optimal irrigation schedules; ensuring water conservation while meeting District demands; providing design...
-
Sheetmetal Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Akima Full time**Work Where it Matters** Pinnacle Solutions, an Akima company, is not just another federal contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At Pinnacle Solutions **,** the work you do every day makes a difference in the lives of our...
-
Alse Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia Vinnell Arabia Full time**Position** - ALSE TECHNICIAN**Req Code** - 3445-302**Location** - DIRAB**Grade** - V-46**Basic Functions** - Functions as the Aviation Life Support Equipment (ALSE) Lead under the direction of the IMSS Maintenance Manager. Responsible for technical inspections, tests, maintains, requisitions, issues, and repairs of aviation life support equipment and...
-
Medical Device Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia wajdlife Full time**Medical Device Technician** plays a crucial role in the healthcare industry by providing support for physicians and hospitals. Here are some key responsibilities for this role: * Pay: ﷼4,000.00 - ﷼5,000.00 per month
-
Lisec Technician
5 months ago
المملكة العربية السعودية, Saudi Arabia TSS Recruitment Full timeOur client is a leading processor of residential and architectural glass in Australia and remain 100% Australian owned and operated. **The Opportunity** The Lisec Technician is responsible for managing Lisec project installations, commissioning, servicing and effectively troubleshooting and correcting any mechanical, electrical, or control issues with our...