Associate Relationship Manager
5 months ago
**The Team**: is responsible for managing existing relationships and developing business with new and existing clients. We are a team with a ‘can do’ attitude and a strong team ethic.
- This is an entry level position which offers excellent career progression. Ideally you will be a recent graduate with at least one year's experience as a Relationship Manager
**The Impact**: Acts as a single point of contact for a portfolio of rated clients in the Kingdom of Saudi Arabia. Responsible for maintaining and growing revenue within these accounts and collaborating appropriately with other parts of S&P Global to widen and deepen the relationship S&P Global has with the client. The orchestrator for all key non-analytical relationship issues across the designated portfolio. The position will report into the Managing Director for KSA.
**What’s in it for you**:
Exposure to senior management of clients.
Being part of an innovative culture to deliver new product solutions including but not limited to sustainability/ESG solutions.
Helping to provide credit risk and other risk management solutions to your clients, challenging them to think differently and shaping their perspective on S&P Global Ratings.
To be part of a global company, focused on supporting personal and professional development.
Here in S&P Global, we believe in offering a competitive and transparent benefits package. In Saudi Arabia, that includes a wellbeing support program, Recharge (S&P Global's flexible time off approach under which there is no pre-scribed maximum amount of time off you can take), our hybrid working model, parental leave and give back days (where you can enjoy 5 days of fully paid leave per calendar year to volunteer in your community). We encourage you to ask about these benefits during our screening process with the talent acquisition team.
**Responsibilities**:
Developing strong 2-way relationships with our clients to achieve revenue targets and meet strategic account objectives
Devising account plans to broaden client revenue streams and broaden the range of products provided to those entities
Managing complex negotiations of commercial contracts
Identifying upsell and cross sell opportunities. Utilising market knowledge and intelligence gleaned from clients to work collaboratively with Ratings Product Development and other segments of S&P Global in order to maximize opportunities and develop new products
Assessing market developments to determine the opportunities for product evolution and enhancement to help grow the S&P Ratings business
To operate within the Regulatory and Compliance frameworks laid down by the organization
Responsibility for insight sales, ability to deploy a range of skills/techniques in order to meet revenue and account projections based upon a detailed understanding of the client and their market.
Manage post sales customer care and inquiries.
Operate within the Regulatory and Compliance frameworks laid down by the organization
Manage the relationship with all the relevant ministries and government bodies and make sure we prepare and submit the necessary documents and reports to these ministries in a timely manner.
Manage the KSA office from operational perspective and liaise with the regional office manager in Dubai.
Organize and manage events, workshops and seminars.
Organize travel, visas and accommodation for staff.
Allocate 30% of the time to operational activities and 70% to commercial and client related activities.
**What We’re Looking For**:
**Skills & Qualifications**:
Saudi Nationals only
Reasonable understanding of (debt) capital markets and corporate finance
An outgoing person with the ability to connect with customers to develop strong, long term and mutually beneficial relationships, to understand customer problems and to be able to implement a solution strategy to meet the client’s needs
An ability to use insight selling skills to identify opportunities, prioritise them and see them through to a solution. An inquisitive and organised self-starter
A reasonable understanding of the business needs of large corporates, financial institutions and governments, plus other market stakeholders in the ratings industry such as intermediaries and investors
An ability to identify and delve into market trends to synthesise well thought through opinions
Fair Knowledge about sustainability/ESG in finance would be beneficial.
Strong insight sales skills to establish client needs and provide identified solutions to these needs
Demonstrated strength in effective influencing, negotiation, interpersonal and communication skills
Effective communication skills, both orally and in writing. Public speaking skills and the ability to deal with people at all levels with an organization
Strong commercial acumen and an understanding of how to monetize solutions and drive product development
Strong emotional intelligence and team player attitude
Strong English language skills are r
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