![Insight Path Company](https://media.trabajo.org/img/noimg.jpg)
Female Customer Service
4 weeks ago
A **Saudi female employee** is required with a customer service title in Riyadh
**Responsibilities**:
- Respond to customer inquiries on all different communication channels (social networks)
- The ability to interact with on-site or standalone online chat programs (such as WhatsApp Business)
- Write periodic reports for the store manager and management summarizing comments and feedback received from customers in a way that benefits the organization
- High typing speed and response to inquiries rapidly
- Communicate and coordinate with colleagues if necessary.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
**What is required? | What You'll Need To Have**:
- **Saudi nationality.**
- Experience of not less than two years
- The applicant must be a resident of the city of Riyadh
- **Excellent proficiency in the English language is required.**:
- Excellent communication skills
- Computer proficiency
- The ability to work **UNDER PRESSURE**:
- ABILITY TO **MULTITASK**:
- **Able to work in a team and has excellent interpersonal and communication skills.
- High sense of responsibility and passion for work.
- High ability to organize, define and prioritize tasks.
- **Flexibility**_: You may have to work long hours_
- **Excellent research skills**_: searching for information is a key to success. It may not be with you at the moment, but the ability to find it amidst the chaos of scattered data is very important._
**Work Environment | Work environment**
- **80% of your colleagues are women**_
- **Working days: 5 working days**_
- **Working hours: 8:00 am - 5:00 pm**_
- **Work location: King Fahd District**_
**Salary**: ﷼4,000.00 - ﷼5,000.00 per month
**Education**:
- Bachelor's (preferred)
**Experience**:
- customer service: 1 year (preferred)
**Language**:
- English (required)
Shift availability:
- Day Shift (required)
Application Deadline: 31/05/2023
Expected Start Date: 13/05/2023
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