Customer Service
6 months ago
Establishing customer service policies and standards and supervising their implementation.
- Managing the customer service department within the facility.
- Directing the customer service team to assist and advise customers, and directly preparing questionnaires to
measure the level of customer satisfaction, implementing these questionnaires, and collecting statistics on customer
service.
- Handle escalated customer complaints or inquiries, and issue assistance orders, refunds, compensation, or other
corrective actions as needed.
- Analyzing the sources of recurring problems in customer service, identifying potential solutions, and coordinating
resources in the facility with the aim of improving customer services.
**Salary**: 5,000.00ریال -4,000.00ریالper month
**Education**:
Bachelor's (preferred)
**Language**:
Arabic (preferred)
English (preferred)
Ability to Commute:
- Riyadh (required)
Ability to Relocate:
- Riyadh: Relocate before starting work (required)
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