Customer Service

6 months ago


Riyadh, Saudi Arabia ultra medical group Full time

Establishing customer service policies and standards and supervising their implementation.
- Managing the customer service department within the facility.
- Directing the customer service team to assist and advise customers, and directly preparing questionnaires to

measure the level of customer satisfaction, implementing these questionnaires, and collecting statistics on customer

service.
- Handle escalated customer complaints or inquiries, and issue assistance orders, refunds, compensation, or other

corrective actions as needed.
- Analyzing the sources of recurring problems in customer service, identifying potential solutions, and coordinating

resources in the facility with the aim of improving customer services.

**Salary**: 5,000.00ریال -4,000.00ریالper month

**Education**:
Bachelor's (preferred)

**Language**:
Arabic (preferred)

English (preferred)

Ability to Commute:

- Riyadh (required)

Ability to Relocate:

- Riyadh: Relocate before starting work (required)


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