ERP Implementor Specialist

3 days ago


الرياض, Saudi Arabia Dafater Full time

**_Are you ready to lead organizations through transformative ERP implementations, driving efficiency and business success with your expertise?_**

**Job Summary**:
**Key Responsibilities**:

- Collaborate with clients to define and communicate tailored implementation plans, ensuring alignment with project timelines and delivering measurable results.
- Maintain detailed and organized records of all client communications to ensure seamless follow-up and effective project management.
- Engage in the complete client-facing implementation lifecycle, covering activation, data migration, training delivery, permissions setup, rigorous testing, and a successful go-live phase.
- Guide clients in maximizing the use of software tools and deliver technical support by refining and optimizing scoped processes.
- Proactively address client inquiries, serve as a key escalation point for resolving concerns, and coordinate internal communications to ensure smooth implementation progress.
- Generate precise reports and comprehensive documentation to effectively communicate onboarding milestones and progress to clients and internal teams.
- Collaborate with the customization team to design and implement tailored solutions that align with the client's specific requirements.
- Ensure a seamless transition of client relationships to the customer success team post-onboarding, maintaining high levels of client satisfaction and trust.

**Job Requirements**:

- Bachelor’s degree in accounting or a related field.
- 2+ years of experience in ERP implementation, with a strong understanding of the full implementation lifecycle.
- 3+ years of experience in accounting, with hands-on experience in financial reporting and analysis.
- In-depth knowledge of ERP software implementation, including installation, configuration, testing, and support.
- Strong understanding of software delivery processes and methodologies, with the ability to adapt to various project management approaches.
- Excellent communication and presentation skills, with the ability to engage stakeholders at all levels.
- Strong analytical skills, with the ability to investigate and resolve issues related to system usage, data imbalances, and process inefficiencies.
- Exceptional project management skills, with the ability to manage multiple tasks, deadlines, and client expectations effectively.
- Excellent training and coaching skills, with the ability to empower clients to utilize ERP software efficiently.

**Why Join Dafater?**
- Be part of a forward-thinking company that values creativity and innovation.
- Opportunities for professional development and career advancement.
- Work with a talented and passionate team dedicated to making a difference.

**_


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