Payments Product Support Manager

3 weeks ago


Riyadh, Saudi Arabia PayTech Full time

**Term**: 9 months
- **Experience requirement**: 15 Years
- **Job location**: Riyadh, KSA
- **Budget**: 130,000 USD
- **Project scope**:Debit prepaid & Commercial product support

**Role**:

- Provide assistance in the form of consulting or advice to the Client’s Head of Payments and Digital, Head of Credit, and Head of Debit in relation to the Client’s day-to-day management of the business
- Support Client in policy and process enhancements related to products and services within the scope of this agreement;
- Proactively manage portfolio performance by:

- Working with the Client’s data teams to extract and analyze required data which will enable the Client to identify weaknesses and growth opportunities;
- Designing a continuous campaign calendar and propose campaign design or business cases for each campaign;
- Supporting the head of the business in obtaining the required internal approvals (from other business areas,from finance and marketing);
- Ensuring the smooth execution of the campaigns and seek to quantify results; and
- Recommending changes and improvements to enhance campaign performance;
- Conduct a review of products and suggest improvements in relation to cards;
- Support with oversight and program management of implementation of select products (e.g., RB Noon VIP Co-brand credit card,SME credit cards)
- Research global and regional trends driving the business and formulate recommendations / innovations (example: installment ondebit); and
- Support Head of Digital & Payments on executive summary updates to C-suite leadership (Eg. Weekly updates to Chief Retail Banking Officer ( CRBO) )
- Advise the Head of Payments & Digital on executive reviews/ committee decks / industry developments/ etc.
- Support on building financial models for front-end deliveries (Eg: Models for IPP programs.)
- Financial review of product P&Ls decks
- Support the Client with ad hoc requests and reports.

**Qualifications/ expectations required**:

- Strong record in portfolio management and campaign design
- Experienced in project management & product management including (technical/ designing features)
- Strong understanding of customer journeys
- Sales experience is a plus



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