Senior Electrical Service Engineer, Al-khobar

5 months ago

Hofuf, Saudi Arabia ABB Full time

**Senior Electrical Service Engineer, Al-Khobar**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership.

**Your responsibilities**:

- Service Delivery - Performs medium to high complex Service tasks like installation, commissioning, maintenance, upgrades and retrofits, repair independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, maintenance, extensions, replacements, upgrades and retrofit, end of life service etc.).
- Customer and Sales Support - Ensures customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and takes influence in convincing the client
- for the complete service portfolio. Creates project engineering proposals through coordination of proposal documents and engineering estimates. Performs engineering risk analysis before submitting proposal.
- Documentation and Reports - Leads the effort to document the implicit service knowledge in a knowledge management system.
- Troubleshooting - Proactively identifies potential equipment failures and suggests proactive corrective and systemic actions. Troubleshoots high complex equipment failure and makes recommendations and systems to avoid repeating the problem in the future.
- Materials and Supply - Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. Prepares standard lists for ease of work..
- Health, Safety and Integrity - Actively ensures that HSE practices are of high standard. Works to eliminate unsafe practices and incidents.
- Processes and Tools - Consistently applies functional processes considering links to other teams..

**Your background**:

- Ideally, you'll hold an Engineering Degree with Electrical background.
- More than 10 years proven working experience in Power Electronics and Electrical Engineering, in Electrical Services, and excellent knowledge on Engineering Hardware.
- More than 05 years as Installation, Testing & Commissioning Engineer for 34.5 MV SWG, Capaciotro bank and electrical studies.
- Excellent knowledge of Electrical systems (Drives, Synchronization, Protection & MV/ LV SWGR’s) in Power Generation & Industries.
- Technical acumen for solution designing & troubleshooting support virtually.
- Excellent client-facing / handling and technical convincing skills.
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multi-tasking skills and time scheduling.
- Experience with customers like ARAMCO, SABIC, SWCC, SEC.
- Fluent in English is required.

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